Cashier

The Home Depot; Queen Creek (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Queen Creek, AZ is seeking a Head Cashier to lead front-end operations and ensure a smooth customer experience. You will guide cashiers, assist customers, and help maintain a fast, friendly checkout area.

You will process transactions at mainline, Self-Checkout, and Returns, monitor price checks, and support training for new Front End Associates. Prior cashier experience is preferred.

Qualifications

• 1+ year cashier experience preferred.
• Strong customer service skills.
• Familiarity with checkout and returns process.

Responsibilities

• Provide fast, friendly, accurate checkout service.
• Process Checkout and Returns transactions and monitor Self-Checkout.
• Escalate issues and assist in coaching/train of new cashiers.

Skills

Cashier experience

Customer service

POS transactions

Tools

POS system

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.