Cashier

The Home Depot; Evansville (IN); On-site; USD 26,000 - 32,000; Full time

Job summary

The Home Depot in Evansville is seeking a Head Cashier to lead cashiers and ensure fast, friendly, accurate service at checkout areas. You will monitor Self-Checkout, handle transactions, and escalate issues as needed while supporting front-end staff.

You will proactively gain product knowledge, identify selling opportunities, and help train new cashiers to maintain high standards of customer service and shrink prevention.

Qualifications

• Head Cashier preferred qualification: 1+ years of Cashier experience.
• Coach and train new Cashiers using available tools.
• Provide first-level escalation for customer issues.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain Self-Checkout area.
• Provide information and identify selling opportunities.
• Coach and train other Front End Associates.

Skills

Cashier experience

Customer service

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.