Cashier

The Home Depot; Dublin (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead cashiers, ensure fast, friendly and accurate service, and monitor the Self-Checkout area. The role involves expediting price checks, approving POS transactions and markdowns across all registers and service desks, while maintaining policy compliance.

Ideal candidates bring 1+ year cashier experience and a track record of coaching and training Front End Associates to deliver high-quality customer experiences.

Qualifications

• The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
• Will supervise, coach and train Front End Associates.

Responsibilities

• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates.
• Expedite price checks, approve POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

Skills

Customer service

Cashier experience

Staff supervision

Training

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.