Cashier

The Home Depot; Portland (ME); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

The Home Depot in Portland, ME is seeking a Head Cashier to support store operations and ensure fast, friendly checkout experiences for customers. You will process transactions, assist customers with returns, and help maintain the Self-Checkout area.

Key responsibilities include coaching new cashiers, expediting price checks, and aiding in supervision to minimize shrink and improve service. Prior cashier experience is preferred and customer-focused communication is essential.

Qualifications

• 1+ years of cashier experience.
• Strong customer service skills.
• Ability to handle transactions accurately and quickly.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Provide product information and identify selling opportunities.
• Escalate customer issues to the Head Cashier when needed.
• Assist in supervising and training Front End Associates.

Skills

Cashier experience

Customer service

Product knowledge

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.