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The Home Depot in Opelika, AL is seeking a Head Cashier to lead front-end operations and deliver fast, friendly service at the register and self-checkout areas. You will process transactions, assist in supervising cashiers, provide coaching, and help reduce shrink by enforcing store policies.
Previous cashier experience is preferred and strong communication is essential. This role offers growth opportunities and requires attention to accuracy, teamwork, and customer satisfaction in a busy home
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.