Cashier

The Home Depot; Prosper (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Prosper, TX is seeking a Head Cashier who will play a key role in delivering fast, friendly, and accurate service at the register. You will lead cashiers, assist in self-checkout, and help customers with product knowledge.

Responsibilities include processing transactions, training new cashiers, and escalating issues as needed. This role emphasizes teamwork, safety, and policy adherence.

Qualifications

• 1+ years of cashier experience preferred for Head Cashier.
• Strong customer service skills and product knowledge.
• Ability to train and coach Front End Associates.

Responsibilities

• Process checkout and returns accurately and efficiently.
• Monitor and maintain Self-Checkout area and assist customers.
• Provide first-level escalation for customer issues and assist in supervision and training of staff.

Skills

Cashier experience

Customer service

Mentoring

Tools

POS system

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.