Cashier

The Home Depot; Cape Coral (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Cape Coral, FL is seeking a Head Cashier to lead front-end operations and deliver fast, friendly service. You will supervise cashiers, coach new team members, and help ensure smooth checkout experiences for customers.

You will handle price checks, approve POS transactions and markdowns, monitor the Self-Checkout area, and escalate customer issues as needed while representing our commitment to accuracy and safety.

Qualifications

• 1+ year cashier experience preferred.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to customers and identify selling opportunities; assist in supervision, coaching and training of Front End Associates.
• Escalate customer issues and support in supervision and training of Cashiers.

Skills

Customer service

Leadership

Coaching

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.