Cash & Collection Analyst

Apex Systems; Oakland (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

Disability insurance

401K with match

ESPP (employee stock purchase)

HSA

Employee Assistance Program (EAP)

Discount programs

Training programs

Certification discounts

Career coaching

Job summary

Everforth Apex is seeking a Cash & Collection Analyst in Oakland, onsite, to support Patient Financial Services and revenue cycle processes. You will handle payment posting, reconciliations, payer follow-up, and detailed review of EOBs and contracts to resolve discrepancies.

The role requires 3–5 years in hospital billing/revenue cycle, Excel/Outlook proficiency, and Epic Resolute expertise. Join a team offering solid benefits and growth opportunities.

Qualifications

• 3–5 years of hospital or physician revenue cycle experience.
• Experience in HB/hospital billing, collections, cash posting, credit balance or refunds.
• Proficiency in Excel/Word/Outlook; Epic Resolute PB/HB super user.
• Knowledge of UB-04 and CMS-1500 form requirements.
• Strong analytical and communication skills.

Responsibilities

• Post patient payments, reconcile cash, and apply cash postings.
• Perform payer follow-up, collections, and credit balance resolution.
• Review contracts, claims, billing, and EOBs to resolve payment discrepancies.
• Investigate patient charges, payments, adjustments, and account history.
• Identify trends and process improvements; report findings to leadership.
• Manage multiple work queues to meet productivity targets.
• Use independent judgment within established policies.

Skills

Accounts Receivable

HIPAA compliance

EOB interpretation

Analytical thinking

Payment posting

Education

High school diploma or GED

Tools

Epic Resolute (PB/HB)

UB-04 forms

CMS-1500 forms

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job#: 3046606

Job Description:

Cash & Collection Analyst

Location: Oakland, California (Onsite)

Role Overview

This position provides operational support for Patient Financial Services, handling cost containment and recovery for the revenue cycle department. Responsibilities include payment posting, reconciliation, payer follow-up, collections, credit balance review, and resolving patient account issues. The role involves reviewing contract terms against claims and billing to identify payment discrepancies. The position requires independent work within established policies and may support both Facility/Hospital Billing (HB) and Professional/Physician Billing (PB) workflows.

Key Responsibilities

• Perform patient payment posting, reconciliation, and cash application.
• Conduct payer follow-up, collections, and credit balance resolution.
• Review contract terms, claims, billing, and Explanation of Benefits (EOBs) to identify and resolve payment discrepancies.
• Investigate patient charges, payments, adjustments, and account history.
• Analyze and identify trends, root cause opportunities, and process improvements, communicating findings to leadership.
• Manage multiple work queues effectively to meet productivity and turnaround expectations.
• Use independent judgment and initiative within established policies and procedures.

Required Qualifications

Education

A high school diploma or GED is required. Some higher education is preferred.

Experience

A minimum of 3-5 years of experience in a hospital or physician revenue cycle environment is required. This experience should include facility (HB) or hospital billing, collections, cash posting, credit balance, or refund functions. Experience in Medical Billing or Claims Processing is also relevant.

Technical Skills

Proficiency in Microsoft Excel, Word, and Outlook is required. Must be a super user of Epic Resolute (PB/HB). Knowledge of UB-04 and CMS-1500 forms is also required.

Knowledge and Skills

• Working knowledge of Accounts Receivable processes, including insurance and patient payment posting, follow-up, and credit balance resolution.
• Familiarity with clinical billing, reimbursement, payer regulations, and HIPAA requirements.
• Knowledge of Medicare, Medi-Cal, Managed Care, and other payer rules related to collections and refunds.
• Ability to interpret Explanation of Benefits (EOB) and Remittance Advice (RA).
• Understanding of payer contract language and its application to reimbursement.
• Analytical, critical thinking, mathematical, and reconciliation skills.
• Written and verbal communication skills.

About Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits

• medical
• dental
• vision
• life
• disability
• other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program)
• 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• corporate discount savings program
• other discounts
• on-demand training program
• certification prep
• library of technical and leadership courses/books/seminars once you have 6+ months of tenure
• certification discounts and other perks to associations that include CompTIA and IIBA
• dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach

Equal Opportunity Employment

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Accommodation for disabilities

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Other Information

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road
Suite 200
Glen Allen, Virginia 23060