CASH CLAIMS PROCESSOR

Kelly Services; Mason (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Retirement savings plan

Service bonus

Holiday pay plans

Transit spending account

Paid sick leave

Job summary

Kelly Services in Mason, Ohio is hiring a Cash Applications Specialist to accurately process client self-bill files and incoming payments to invoices. You will resolve data issues and coordinate with internal and external clients to ensure timely application of payments.

The role requires teamwork and the ability to work independently. Applicants should have a High School diploma, 3+ years in cash application or related insurance processes, SAP knowledge, and advanced MS Excel skills, plus a

Qualifications

• HS diploma or equivalent required.
• 3+ years in cash application or insurance related processes.
• SAP knowledge and experience required.
• High level MS Excel skills needed.
• Very high keystroke rate (10,000+ alpha/numeric).
• Strong customer service and written communication skills.
• Ability to multitask and work under pressure.

Responsibilities

• Accurately and timely processes payments to customer invoices/accounts.
• Researches and resolves cash application issues with internal teams or clients.
• Understands changes from new systems and plans.
• Meet or exceed productivity, accuracy, and cycle time objectives.
• Provide strong customer service and timely communication with clients.
• Escalate issues to management when needed.
• Run queries and reports weekly/monthly.

Skills

MS Excel

SAP

Attention to detail

Strong communication

High volume data entry

Team collaboration

Keystroke 10,000+

Education

High School diploma

Tools

AS400

Windows

MS Office

Job description

Accurately and efficiently processes client self-bill files and/or incoming payments to customer invoices/accounts in appropriate systems. Researches and resolves data issues through coordination and communication with internal and/or external clients and team members, ensuring timely application of payments on open receivables. This position requires team interaction as well as the ability to work independently.

MAJOR DUTIES AND RESPONSIBILITIES

• Accurately and timely processes simple to complex incoming payments to customer invoices/accounts
• Effectively researches and resolves cash application issues using appropriate systems and with internal teams as needed
• Understands and quickly processes changes resulting from new systems, plans, benefit designs, etc.
• Consistently meets or exceeds agreed upon business objectives in productivity, accuracy and cycle time. Proactively works with manager to develop a self-remediation plan when standards are not being met.
• Works with manager to provide strong customer service and communication with internal and external clients.
• Communicates with manager, team members, and clients regarding issues in a timely manner and escalates as necessary to management.
• Runs assigned queries and reports weekly / monthly

BASIC QUALIFICATIONS

• High School diploma
• 3+ years of experience in cash application or insurance related processes
• SAP knowledge and experience
• High level knowledge of MS Excel
• Ability to quickly grasp and retain information and concepts
• Minimum keystroke per hour requirement of 10,000 alpha and numeric with less than 2% error rate
• Strong customer service and communication skills, both oral and written
• High level of detail orientation, ability to work well under pressure and multi-task/ prioritize issues
• Flexibility working in both a team and individual environments

PREFERRED QUALIFICATIONS

• Previous AS400 knowledge and experience
• Detailed working knowledge of basic computer operations and systems, i.e.: Web-based search engines, Windows, and Microsoft Office products
• Prior experience/knowledge of vision benefits and/or insurance industry

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.