Cash Application Representative

Omni-Invictus LLC dba Array; Kansas; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

People-Focused Culture

Competitive Pay

Benefits & 401k

Paid Time Off

Career Growth

Job summary

Array is seeking a Cash Application Representative in Kansas to accurately post and reconcile client payments across multiple channels, supporting healthy cash flow and financial data integrity.

You will apply payments via ACH, wire, lockbox, checks and card transactions, resolve discrepancies, and collaborate with Accounts Receivable, Collections, Customer Service, and Sales to keep customer accounts current. This role emphasizes accuracy, timeliness, and clear communication.

Qualifications

• High school diploma or equivalent is required.
• Ability to accurately process financial transactions and identify discrepancies.
• Ability to research payment discrepancies, identify causes, and resolve steps.
• Organize multiple priorities and meet time-sensitive processing goals.
• Strong knowledge of MS Excel and Office applications.
• Clear communication of payment issues and resolutions with customers and partners.
• Ability to work independently and with cross-functional teams.

Responsibilities

• Apply and post customer payments via ACH, wire, lockbox, cards, checks and other methods.
• Ensure payments are correctly applied to customer accounts.
• Research and resolve discrepancies, including unapplied/unidentified payments.
• Monitor aging reports for unapplied/unidentified payments and take action.
• Collaborate with AR, Collections, Customer Service, Sales to resolve issues.
• Maintain accurate customer records and documentation.
• Support month-end/year-end closing activities including reconciliations.
• Suggest workflow improvements to payment processes.
• Respond to internal/external payment inquiries promptly and professionally.

Skills

Excel

Communication

Time management

Team collaboration

Education

High school diploma

Tools

ERP systems

Job description

Job Description Summary

The Cash Application Representative is responsible for accurately posting and reconciling client payments across multiple channels while ensuring the timely resolution of payment discrepancies. This role is critical to maintaining accurate accounts receivable records, supporting healthy cash flow, and ensuring the integrity of financial data.

Key Responsibilities

Apply and post customer payments received through ACH, wire transfers, lockbox, credit cards, checks, and other approved payment methods. Ensure payments are accurately and timely applied to the appropriate customer accounts. Research and resolve payment discrepancies, including unapplied cash, unidentified payments, and customer account issues. Monitor aging reports for unapplied and unidentified payments and take appropriate steps toward resolution. Collaborate with Accounts Receivable, Collections, Customer Service, Sales, and other internal teams to investigate and resolve payment-related issues. Maintain accurate customer account records and supporting documentation. Support month-end and year-end closing activities, including account reconciliation and reporting. Identify opportunities to improve payment-application processes and recommend workflow enhancements. Respond to internal and external payment inquiries in a timely and professional manner.

Required Qualifications

High school diploma or equivalent. Ability to accurately process financial transactions and identify discrepancies. Ability to research payment discrepancies, identify causes, and determine appropriate resolution steps. Ability to organize multiple priorities and complete time-sensitive payment processing and reconciliation activities. Working knowledge of Microsoft Excel and Microsoft Office applications. Ability to communicate payment issues and resolutions clearly with customers and internal business partners. Ability to work independently and collaborate effectively with cross-functional teams.

Preferred Qualifications

Experience in cash application, accounts receivable, cash posting, payment processing, banking operations, or a related accounting function. Experience using ERP, accounting, or financial management systems. Experience using electronic payment platforms. Experience processing a high volume of financial transactions. Experience supporting account reconciliations or month-end/year-end closing activities. Relevant education or experience in accounting, finance, business administration, payment processing, or a related area.

Expected compensation

Expected compensation for this role is $19.00 - $21.00 hourly with opportunity for a quarterly discretionary bonus. Actual compensation will be determined based on skills, experience, qualifications, and location.

What We Offer

• People-Focused Culture
• Competitive Pay & Quarterly Incentives
• Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
• Paid Time Off & Holidays
• Professional Development & Career Growth Opportunities

Equal Employment Opportunity & Accessibility

Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.

Background Check & Work Eligibility

All persons hired will be required to complete a background check consistent with applicable law and provide proof of eligibility to work in the country of the job location. Background check results will be considered on an individualized basis in accordance with applicable fair-chance hiring requirements.

Array is a dynamic, rapidly growing legal solutions provider that is redefining the industry. Our name, Array, encapsulates both the comprehensive scope of our offerings and the assemblage of industry-leading experts that form our core. With a synergy of creativity, dedication, and seasoned experience, we craft innovative solutions that not only resolve our clients’ challenges but consistently surpass their expectations. As a forward-thinking, technology-driven organization focused on delivering innovative solutions to our clients, we pride ourselves on fostering a dynamic, collaborative environment where creativity and strategic thinking drive growth. Array specializes in the electronic discovery and data processing, managed document review, traditional services, records and subpoena services, court reporting and contract legal staffing services. We have over 500 employees and 600 legal contractors across the US, Canada and the UK. As we continue to scale, we are seeking experienced professionals to join our team and contribute to our ongoing success. Join us and be a key driver to our success!