Caseworker

The Salvation Army; Philadelphia (Philadelphia County); On-site; USD 15,000 - 17,000; Part time

Benefits offered by this job

Paid time off

Pension plan

Supplemental insurance

Volunteer opportunities

Job summary

The Salvation Army is seeking a Caseworker for the Quakertown Service Center. This part-time role involves recruiting and supervising staff and volunteers, coordinating service programs, and building community partnerships to enhance outreach.

The position reports to the Regional Manager and offers benefits with a meaningful mission. Responsibilities include intake, referrals, data entry, and collaboration with county programs; candidate must meet required clearances and maintain confidential

Qualifications

• Requires High School Diploma or GED or equivalent retail/resale experience.
• Demonstrates exemplary customer service skills.
• Reliable, trustworthy, outgoing with sound decision-making abilities.
• Requires reliable transportation with a clean driving record.
• Must complete PA Child Abuse History Clearance, PA State Police Criminal Record Check, PA DHS Fingerprint Check, and training.
• Must understand and support the Mission of The Salvation Army.

Responsibilities

• Recruit, train, and manage staff and volunteers for all Quakertown programs.
• Schedule and coordinate activities; oversee seasonal and service initiatives.
• Maintain relationships with funding sources and community agencies; manage local fundraising.
• Ensure confidentiality and compliance, conduct client interviews and intake, and prepare reports.

Skills

Customer service

Reliable

Communication

Teamwork

Education

High School Diploma or GED

Job description

Overview

Position:Caseworker

Department:Service Extension Unit

Location: Quakertown Service Center, 560 South Main St., Quakertown PA 18951

Availability of Position:ImmediateSchedule: Part Time (20 Hours/Week)Reporting Relationship:Regional Manager

Salary Grade: $14.50 per hour; 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Most importantly – a job with a good purpose!

Responsibilities

Position Overview:The Caseworker plays a vital role in strengthening The Salvation Army’s presence in Bucks County by developing and overseeing impactful programs, managing employees and volunteers, and fostering partnerships with local organizations. This position focuses on enhancing existing initiatives, recruiting, and supporting volunteers, and collaborating with community agencies to expand outreach efforts. The ideal candidate will possess strong leadership, communication, and networking skills, along with a commitment to service. They must be able to work both independently and collaboratively while effectively managing staff and volunteers to uphold The Salvation Army’s mission and values.

Description of Position:The Caseworker is responsible for recruiting, training, and managing staff and volunteers for all Quakertown Service Center programs, ensuring effective scheduling and coordination. This role oversees the development and implementation of service and seasonal activities while recommending systemic improvements to enhance service delivery. Key responsibilities include maintaining relationships with funding sources, coordinating programs with community agencies, and managing local fundraising efforts such as the Christmas Angel Tree Program and Red Kettle Campaign. The Caseworker conducts client interviews, verifies applications, and provides intake and referral services, ensuring confidentiality and compliance with policies. They maintain records, prepare reports for The United Way and grant donors, and oversee seasonal programs like Camp Recruitment, Back-to-School initiatives, and Christmas assistance. Additionally, they manage The Salvation Army’s Journey of Hope Program, ensure accurate data entry into relevant databases, and serve on committees related to case management and emergency assistance. The role also involves organizing training events, coordinating with county programs, and fostering collaboration with Community Care Behavioral Health. Other responsibilities include office management, maintaining accurate files, assisting in staff training, and responding promptly to all communications. The Caseworker plays a crucial role in strengthening community partnerships, expanding outreach efforts, and upholding The Salvation Army’s mission.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

• High School Diploma or GED, and equivalent retail/resale experience.
• Exhibit exemplary customer service skills.
• Must be reliable, trustworthy, outgoing, and have sound decision-making skills.
• Reliable transportation with a clean driving record.
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

No phone calls please.

Released by the Divisional Human Resources Department on 3/19/26.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2589