Caseworker/Program Facilitator

The Salvation Army USA Eastern Territory; Bloomsburg (Columbia County); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Pension plan

Health care coverage

Supplemental insurance

Flexible Spending Accounts

Public Student Loan Forgiveness

Volunteer opportunities

Job summary

The Salvation Army USA Eastern Territory in Bloomsburg, PA is seeking a Caseworker/Program Facilitator to coordinate services through the Bloomsburg Service Center and surrounding areas. This role handles confidential intake, referrals, records, and volunteer coordination, while building relationships with donors and partner agencies.

The ideal candidate will be professional, organized, self-directed, and capable of working independently within the mission of The Salvation Army, reporting to the

Qualifications

• High School Diploma or equivalent required.
• Casework experience preferred.
• Valid Pennsylvania Driver’s License with a satisfactory driving record.
• Excellent verbal, written, interpersonal, and professional communication skills.
• Working knowledge of computer programs and systems, including Windows, Word, Excel, Outlook, Teams, and Adobe.
• Must be self-motivated, self-directed, dependable, and able to work independently.
• Must have an understanding of and support for the Mission of The Salvation Army.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse (PA Act 153 of 2014) with recurrent training.

Responsibilities

• Coordinate day-to-day Salvation Army programs and services through the Bloomsburg Service Center and surrounding areas.
• Provide confidential client intake, assessment, referral, and assistance.
• Maintain accurate program records and statistics; prepare monthly reports.
• Administer applicable government and agency-funded programs; ensure policy compliance.
• Coordinate seasonal programs and recruit/train/manage volunteers; engage with donors and partner agencies.
• Represent The Salvation Army at local meetings and assist with fundraising efforts.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Word

Excel

Outlook

Teams

Adobe

Job description

• Position: Caseworker/Program Facilitator
• Department: Service Extension Department - Bloomsburg, PA
• Availability of Position: Immediate
• Schedule: Full-Time; 35 hours per week
• Reporting Relationship: Regional Manager
• Salary Grade: $14.50 per hour; 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Overview

The Caseworker/Program Facilitator plays a key role in providing and coordinating Salvation Army programs and services through the Bloomsburg Service Center and surrounding areas of Columbia County. This position provides confidential intake, referral, and assistance to individuals and families; maintains accurate records, statistics, and required reports; coordinates seasonal and community-based programs; and supports compliance with Salvation Army policies and program requirements. The Caseworker/Program Facilitator also recruits, trains, and manages volunteers and works with Service Center Advisory Board members, builds relationships with donors, businesses, partner agencies, and community organizations, assists with fundraising efforts, and represents The Salvation Army in the local community. The ideal candidate will be professional, organized, self-directed, responsive, and able to work effectively both independently and collaboratively while supporting the mission and values of The Salvation Army.

Responsibilities

The Caseworker/Program Facilitator is responsible for providing day-to-day coordination and delivery of Salvation Army programs and services through the Bloomsburg Service Center and surrounding areas of Columbia County. Responsibilities include providing confidential client intake, assessment, referral, and assistance; maintaining accurate program records and statistics; preparing monthly reports; administering applicable government and agency-funded programs; and ensuring compliance with Salvation Army policies and program requirements. Coordinate seasonal programs such as Camp, Community Cares, Back-to-School, Angel Tree, Toys for Tots, and Sheetz for the Kidz; recruit, train, and manage volunteers and works with Service Center Advisory Board members; develop relationships with donors, businesses, partner agencies, and community organizations; assist with Red Kettle fundraising efforts; represent The Salvation Army at local meetings when needed; maintain office supplies, equipment, and organization; attend required trainings; and complete other duties as assigned by the Regional Manager.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements

Qualifications

• High School Diploma or equivalent required; casework experience preferred.
• Valid Pennsylvania Driver’s License with a satisfactory driving record.
• Excellent verbal, written, interpersonal, and professional communication skills.
• Working knowledge of computer programs and systems, including Windows, Microsoft Word, Excel, Outlook, Teams, and Adobe.
• Ability to work effectively and respectfully with individuals and families seeking assistance.
• Must be self-motivated, self-directed, dependable, and able to work independently.
• Ability to maintain accurate records, files, and program documentation.
• Ability to prioritize responsibilities, manage multiple tasks, and respond promptly to the needs of staff, volunteers, and individuals in the field.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 with recurrent training required every five years thereafter. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
• Must have an understanding of and support for the Mission of The Salvation Army.

No phone calls please.

Released by the Divisional Human Resources Department on 9/28/2026

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination .

Requisition No. 2682