Casework Supervisor: Resettlement Services Lead

Hiiraan Online Inc.; Louisville, Northern (KY, KY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

The International Rescue Committee (IRC) is seeking a Casework Supervisor based in Louisville, Kentucky. The role oversees PIR and RSS case management, guiding staff, coordinating service delivery, and ensuring program goals and reporting requirements are met on site.

Responsibilities include supervising direct service staff, assigning cases, facilitating training, building partnerships with housing providers, and ensuring client access to benefits and services while maintaining compliance with

Qualifications

• Education: Bachelor1 degree in social work or related field preferred.
• Experience: 21 years implementing domestic refugee resettlement or similar programs.
• Supervision: experience supervising, supporting, and training staff strongly preferred.
• Budget: experience in program management and budget responsibility preferred.

Responsibilities

• Staff supervision: lead and develop direct service staff; coach and set goals.
• Service delivery: guide PIR program implementation and ensure services are completed timely.
• Partnership building: develop relationships with housing providers and community resources.
• Documentation & compliance: maintain case files per contract; support monitoring and reporting.

Skills

Integra

IRIS

SMART

ETO

MS Office

Time management

Teamwork

English

Education

Bachelor1 degree

Job description

The International Rescue Committee (IRC) is seeking a Casework Supervisor based in Louisville, Kentucky. The role oversees PIR and RSS case management, guiding staff, coordinating service delivery, and ensuring program goals and reporting requirements are met on site.

Responsibilities include supervising direct service staff, assigning cases, facilitating training, building partnerships with housing providers, and ensuring client access to benefits and services while maintaining compliance with