Case Work Supervisor — Trauma-Informed Youth Services

Good Shepherd Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance 40+ days PTO

Personal and pet insurance

Job summary

Good Shepherd Services in New York oversees a NSP program focused on youth re-entry and trauma-informed care interventions. The Case Work Supervisor leads a team of case planners and an Education/Vocational Specialist to deliver coordinated social services within the program’s framework.

The role emphasizes supervision, case management, collaboration with education and health teams, and adherence to city/state mandates while promoting safety, permanency, and well-being for youth and their

Qualifications

• Bachelor's degree with 5 years’ experience in Human and Social Services preferred.
• LMSW preferred.
• Must have excellent written and verbal communication skills to maintain required documentation.
• Must be able to use public transportation systems to attend meetings and home visits.
• Be able to climb stairs when an elevator is not available.
• Driver's license preferred.
• Must attend mandated SCM intervention training.
• Knowledge of Connections and Microsoft Suite.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Supervise, hire, and evaluate social service staff and provide supervision.
• Carry a small caseload if needed.
• Transmit staff directives and ensure compliance with policies.
• Ensure government oversight standards for re-entry, safety, and well-being.
• Oversee case records and data entry in databases for tracking.
• Collaborate with Program Leadership and Health Services for integrated care.
• Coordinate transitions with Aftercare and Fair Futures Team.
• Participate in treatment team meetings and case conferences.
• Contribute to service planning, family education, and trauma-informed practice.
• Lead quality assurance meetings with I&E team and support program evaluation.

Skills

Communication skills

Written communication

Verbal communication

Public transportation

Education

Bachelor's degree in Human Services

LMSW preferred

Tools

Microsoft Office

Job description

Good Shepherd Services in New York oversees a NSP program focused on youth re-entry and trauma-informed care interventions. The Case Work Supervisor leads a team of case planners and an Education/Vocational Specialist to deliver coordinated social services within the program’s framework.

The role emphasizes supervision, case management, collaboration with education and health teams, and adherence to city/state mandates while promoting safety, permanency, and well-being for youth and their