Youth Services Case Management Supervisor

Boxwood Learning Center Inc; New Jersey; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Holidays and days off

Professional growth

Community impact

Job summary

Boxwood Learning Center is seeking a Youth Services Social Worker / Case Management Supervisor to oversee case management for youth and young adults across restorative justice and workforce development programs.

The role emphasizes trauma-informed care, strong leadership, and the use of technology/AI tools to improve documentation and program tracking, with a flexible schedule and occasional community events.

Qualifications

• Bachelor’s degree in social work, psychology, counseling or related field.
• Master’s degree in social work preferred.
• Bilingual preferred - Spanish
• Experience with youth, families, schools, community programs, justice-involved youth, or vulnerable populations.
• Knowledge of trauma-informed care, restorative practices, youth development, family engagement, and community-based services.
• Strong organizational, communication, documentation, and leadership skills.
• Ability to supervise, delegate, follow up, and hold staff accountable in a supportive and professional manner.

Responsibilities

• Oversee case management services for youth enrolled in Boxwood programs.
• Assign and delegate cases to case managers, mentors, facilitators, interns, AmeriCorps members, or other staff.
• Monitor staff follow-up on assigned youth cases.
• Review case notes, attendance records, service plans, referrals, and youth progress updates.
• Ensure youth files are complete, organized, audit-ready.
• Support staff in identifying youth needs, barriers, risks, and appropriate interventions.
• Ensure case management services are aligned with program goals, funder expectations, and organizational standards.

Skills

Organizational skills

Communication

Documentation

Leadership

Trauma-informed approach

Staff supervision

Education

Bachelor's degree in social work, psychology, counseling or related field

Master's degree in social work preferred

Tools

AI tools

Spreadsheets

Databases

Calendar tools

Job description

Boxwood Learning Center is seeking a Youth Services Social Worker / Case Management Supervisor to oversee case management for youth and young adults across restorative justice and workforce development programs.

The role emphasizes trauma-informed care, strong leadership, and the use of technology/AI tools to improve documentation and program tracking, with a flexible schedule and occasional community events.