Trauma-Informed Program Supervisor - Hybrid (Brooklyn)

MercyFirst; New York (NY); Hybrid; USD 70,000 - 72,000; Full time

Benefits offered by this job

Health insurance

403B retirement benefits

Employer-paid life insurance and long‑

Paid time off

Employee assistance program

Staff and family discounts

Professional development

Employee wellness program

Employee recognition

Job summary

MercyFirst in Brooklyn, NY seeks a qualified leader to oversee the Diagnostic Center’s case planning, education, and intake systems for youth and families, ensuring program alignment with state standards.

You will supervise 2 caseworkers and an education coordinator on site, coordinate with Admissions to maintain census, and partner with ACS for timely admissions and transfers. This role emphasizes trauma-informed supervision and collaboration across teams to support youth growth.

Qualifications

• Master of Social Work Degree or an equivalent degree in education, psychology, sociology, or other relevant behavioral science.
• 2 years of experience in child welfare administration, child protective services, and program management.
• Excellent Leadership, Organizational, Supervision, Communication and Analytical skills.
• Knowledge and training in working with adolescents & families; Knowledge of and commitment to child welfare best practice standards.
• Understanding and willingness to commit to the agency’s mission, core values and Sanctuary commitments.
• Valid New York State Driver’s License, satisfactory driving record and ability to travel in and around the Long Island region.
• Proficiency in Microsoft Office and Connections

Responsibilities

• Oversee overall management of the case planning, education, and intake systems for youth and families in accordance with OCFS and ACS standards.
• Provide supportive, trauma-focused supervision to the program staff.
• Represent the agency at internal and external planning meetings and ensure compliance tracking.
• Use Motivational Interviewing and other evidence-based models to support youth growth.
• Direct supervision of 2 Caseworkers and 1 Education Coordinator; collaborate with Sr. Director to promote trauma-informed care.

Skills

Leadership

Organizational

Supervision

Communication

Analytical

Adolescent & family work

Education

MSW (or related degree)

Tools

Microsoft Office

Connections

Job description

MercyFirst in Brooklyn, NY seeks a qualified leader to oversee the Diagnostic Center’s case planning, education, and intake systems for youth and families, ensuring program alignment with state standards.

You will supervise 2 caseworkers and an education coordinator on site, coordinate with Admissions to maintain census, and partner with ACS for timely admissions and transfers. This role emphasizes trauma-informed supervision and collaboration across teams to support youth growth.