Case Management Supervisor: Trauma-Informed Leadership

St. Nicks Alliance; New York (NY); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

St. Nicks Alliance in Brooklyn, NY seeks a Case Management Supervisor to oversee case managers and peer specialists delivering intensive, evidence-based case management to residents in supportive housing.

You will coordinate mental health services, HIV/AIDS knowledge, and benefits referrals, guiding staff in trauma-informed, person-centered practices to promote recovery and wellness. The role requires MSW and prefers LMSW/LMHC, with experience in case management for individuals with mental

Competenze

• MSW required; LMSW or LMHC preferred.
• Experience in case management and service planning with those with mental illness, substance use disorder or HIV/AIDS.
• English/Spanish preferred but not required.
• Knowledge of HIV disease progression; emotional/behavioral health; parent-child relationship dynamics; and diagnostic classification.
• Strong expertise in strengths-based, solution-focused, and person-centered practice
• Exceptional writing and oral communication skills
• Experience with harm reduction, motivational interviewing, recovery-oriented practice, trauma-informed care and other evidence-based practices

Mansioni

• Supervises the Case Managers and Peer Specialists to ensure they are providing excellent comprehensive case management for consumers including assessments, person-centered service plans, case coordination and evaluations.
• Ensures consumers are referred and engaged with medical care, mental health treatment and substance use programs as needed.
• Completes annual mental health assessment and substance use assessments.
• Coordinates Case Manager caseloads and reviews all records for compliance with HRA standards to ensure charts are audit ready at all times.
• Ensure 100% of new residents have an initial assessment within 30 days of enrollment.
• Ensures staff make appropriate referrals to mental health providers, medical care, social service agencies, substance abuse programs, legal services, consumer advocacy and empowerment programs and health and wellness agencies.
• Supervises staff in monitoring consumer's health and functional status in order to make referrals for housekeeping and homecare services, as appropriate.
• Ensures Case Managers secure all needed benefits and entitlements for consumers
• Communicates and collaborates with service providers to enhance engagement and ensure coordination of care.
• Supervises staff to ensure trauma informed approaches to crisis intervention including de-escalation, risk assessment, safety planning and incident reporting and management.
• Monitors and coordinates outreach to crisis services including Mobile crisis, ACT teams, Adult Protective Services and mental health in-patient services.
• Provides training to staff, in evidence-based approaches and practices including trauma-informed care, recovery-oriented practices, harm reduction, person-centered planning, motivational interviewing and health advocacy.
• Strengthens Case Manager's clinical skills, understanding of HIV/AIDS, and knowledge of benefits and referral sources through on-going weekly individual and group supervision.
• Provides case management to individual consumers, as needed.
• Performs other duties as requested by Deputy Director for Supportive Housing, Deputy Director for Social Services or the Executive Director.

Conoscenze

Writing skills

Oral communication

Trauma-informed care

Harm reduction

Motivational interviewing

Recovery-oriented practice

Formazione

MSW

LMSW or LMHC preferred

Descrizione del lavoro

St. Nicks Alliance in Brooklyn, NY seeks a Case Management Supervisor to oversee case managers and peer specialists delivering intensive, evidence-based case management to residents in supportive housing.

You will coordinate mental health services, HIV/AIDS knowledge, and benefits referrals, guiding staff in trauma-informed, person-centered practices to promote recovery and wellness. The role requires MSW and prefers LMSW/LMHC, with experience in case management for individuals with mental