Case Planner – Family Support (Bilingual Preferred)

Seamen; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Training & Development

PTO & Holidays

Insurance (M/D/V)

Life Insurance & 403(b)

Commuter & FSA

Discounts

EAP

Internship & Referrals

Job summary

Seamen’s Society for Children and Families in New York seeks a dedicated professional to provide direct services to individuals and families facing trauma and safety concerns. You will conduct assessments, plan services, and connect clients with housing, education, healthcare, and legal resources as part of a child welfare-focused team.

This full-time role emphasizes collaboration with ACS and community partners, crisis intervention, documentation, and adherence to mandated reporting.

Qualifications

• Bachelor's degree required.
• Bilingual is preferred but not required (Spanish, Chinese/Mandarin, Russian, Italian, French Creole).
• Experience with Microsoft Word, Excel, PowerPoint, CNNX, PROMIS.
• At least two years of child welfare and counseling experience preferred.
• Hours may vary based on program needs.
• Strong communication and collaboration skills.

Responsibilities

• Assess and refer clients to supportive and concrete services (housing, education, health care, immigration, legal, etc).
• Provide case planning, assessment, crisis intervention, and counseling for families at risk of Foster Care placement.
• Conduct timely intake assessments and periodic reviews.
• Attend required trainings and supervision sessions.
• Provide crisis intervention and counseling to individuals and families.
• Collaborate with program staff, ACS, and service providers to coordinate resources.
• Document and maintain all mandated records and reporting.
• Complete all required paperwork and assessments.
• Assist families in developing service plans addressing safety and stabilization.
• Support school placement monitoring and medical needs.

Skills

Communication skills

Interpersonal skills

Organization

Interviewing families

Critical thinking

Flexibility

Cultural sensitivity

Collaboration

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CNNX

PROMIS

Job description

Seamen’s Society for Children and Families in New York seeks a dedicated professional to provide direct services to individuals and families facing trauma and safety concerns. You will conduct assessments, plan services, and connect clients with housing, education, healthcare, and legal resources as part of a child welfare-focused team.

This full-time role emphasizes collaboration with ACS and community partners, crisis intervention, documentation, and adherence to mandated reporting.