Case Planner ( Child Welfare )

Good Shepherd Services; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Good Shepherd Services in Brooklyn offers a Case Planner role within the Brooklyn Transitions Program to provide home-based counseling and SBC-driven case management for families facing substance use or mental health challenges.

The position emphasizes engagement with eight families, crisis intervention, documentation, and collaboration with ACS and partner agencies while upholding a strength-based and trauma-informed practice culture.

Qualifications

• Bachelor’s degree is required.
• Child welfare experience is preferred.
• Must have strong organizational, interpersonal, and counseling skills.
• Must be able to work at least 2 evenings per week to accommodate working families’ schedules.
• Must have strong inquiry skills and ability to seek and share internal and external best practices.
• Commitment to work from a strength-based, trauma-informed & youth and family development perspective.

Responsibilities

• Provide home-based and on-site individual, family, and group counseling, including short-term crisis intervention.
• Engage families upon referral, including ACS Child Safety Conferences when needed.
• Implement SBC principles: assessment, outcomes, action plans, and documentation.
• Handle case-related crises with professionalism and urgency; reports to State Central Registry as needed.
• Conduct substance use, mental health, and child safety assessments; evaluate caregiver capacity and home conditions.
• Represent participant needs at ACS and GSS meetings and trainings.
• Collaborate with ACS, service providers and schools to ensure high quality services.
• Prepare and maintain FASP documentation and monthly reports.

Skills

Organizational skills

Interpersonal skills

Counseling skills

Evenings availability

Inquiry skills

Trauma-informed approach

Strength-based practice

Education

Bachelor’s degree

Job description

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The Brooklyn Transitions Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework.

Reports To: Social Work Supervisor
Location: 503 5th Avenue in Brooklyn, NY
Hours: 35 hours, Non- Exempt
Salary: $50,000 - $55,000 Annually Based On relevant post graduate experience

Our superstar candidate is:

• Passionate about providing high quality services to families in child welfare
• A lifetime learner, continuously developing their clinical skills
• Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
• Culturally humble with a commitment to the Good Shepherd Services mission, vision, and values

Major Duties:
Direct Work with Families

• Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families.
• Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
• Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
• Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
• Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
• Integrate the practices of SBC into every counseling session.
• Ensure that every child has been seen and properly assessed every month.
• Meet appropriate case work contacts for each phase of treatment: Initial, Baseline, and Stabilization.
• Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.

Administrative and Advocacy Role

• Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
• Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
• Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety and treatment decisions.
• Attend and participate in Family Court hearings for families involved with ACS FSU.
• Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
• Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination.
• Participate in case consultation, continued SBC training, and the SBC certification process.
• Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
• Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
• Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.

Qualifications:

• Bachelor’s degree Required, (Social Work, Human Services, Psychology, Sociology, Counseling or other humanities degrees will be considered.
• Child welfare experience preferred
• Must have strong organizational, interpersonal, and counseling skills
• Must be able to work at least 2 evenings per week to accommodate working families’ schedules
• Must have strong inquiry skills and ability to seek and share internal and external best practices
• Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective