Case Navigator – Community Services & Finances

Northern Arizona Council of Governments; Show Low (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Northern Arizona Council of Governments (NACOG) seeks a Case Coordinator to provide case coordination, client assessment, resource navigation, and supportive services across NACOG's service area. The role emphasizes helping low-income individuals and families achieve stability, financial well-being, and self-sufficiency through coordinated access to community resources and thorough case management.

Under supervision, you will assess needs, determine program eligibility, and connect clients with

Qualifications

• Bachelor's degree required; relevant field preferred.
• Minimum of two years of progressively responsible experience in social services, case management, or related field.

Responsibilities

• Conduct client intake interviews to identify needs and eligibility for assistance.
• Provide ongoing case management and individualized assistance to promote stability and self-sufficiency.
• Coordinate referrals to community programs and services; follow up on progress.
• Maintain accurate records, documentation, and program reporting for compliance.
• Interpersonal collaboration with clients, partners, and service providers to enhance service access.

Skills

Client intake

Assessment & eligibility

Case management

Resource coordination

Community outreach

Client communication

Education

Bachelor's degree in Social Work, Human Services, Psychology, Behavioral Sciences, Sociology, Public Administration, or related field

Tools

Case management databases

Microsoft Office 365

Job description

Northern Arizona Council of Governments (NACOG) seeks a Case Coordinator to provide case coordination, client assessment, resource navigation, and supportive services across NACOG's service area. The role emphasizes helping low-income individuals and families achieve stability, financial well-being, and self-sufficiency through coordinated access to community resources and thorough case management.

Under supervision, you will assess needs, determine program eligibility, and connect clients with