Impactful Case Manager & Community Navigator

Kodiak Area Native Association; Kodiak (AK); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid parental leave

Medical, dental & vision coverage (80%

OPM benefits options

Life insurance 2.5x annual salary

Disability coverage

Paid time off & 13 holidays

Gym membership

EAP

Tuition assistance

Leadership development

Loan repayment eligibility

Relocation housing assistance

Job summary

Kodiak Area Native Association (KANA) invites applications for the Support Services Navigator (Case Manager) within the Workforce & Economic Development department. You will help families access TANF, Child Care Assistance, employment resources, and educational pathways, guiding them toward long-term self-sufficiency.

Navigator II offers advanced caseloads, mentoring, and involvement in program development, with emphasis on compliance and partnerships across Tribal and community programs.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 2+ years in social services, human services, workforce development, or related field.
• Experience with case management, financial assistance programs, or supportive services preferred.
• Strong communication, organizational, and relationship-building skills.

Responsibilities

• Conduct participant intake, determine eligibility, and develop self-sufficiency plans.
• Provide case management and ongoing support toward employment, education, and family stability goals.
• Coordinate supportive services and financial assistance per program guidelines.
• Assist participants with applications, referrals, appeals, and access to resources.
• Build partnerships with childcare providers, Tribal entities, and community organizations.
• Maintain accurate case files and program data in compliance with grant requirements.
• Participate in team meetings, outreach, and continuous program improvement efforts.

Skills

Communication

Organization

Relationship-building

Confidentiality

Multi-tasking

Client management systems

Education

High school diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Database systems

Job description

Kodiak Area Native Association (KANA) invites applications for the Support Services Navigator (Case Manager) within the Workforce & Economic Development department. You will help families access TANF, Child Care Assistance, employment resources, and educational pathways, guiding them toward long-term self-sufficiency.

Navigator II offers advanced caseloads, mentoring, and involvement in program development, with emphasis on compliance and partnerships across Tribal and community programs.