Case Coordination Specialist – Community Services

NACOG; Show Low (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

NACOG is seeking a Case Coordinator to provide case coordination, client assessment, and supportive services to low-income individuals within its service area. The role emphasizes eligibility determination, resource navigation, and ongoing case management to promote stability and self-sufficiency.

Under supervision, you will collaborate with clients and partners to identify barriers and connect people with resources, ensuring services meet federal/state requirements and NACOG policies.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Behavioral Sciences, Sociology, Public Administration, or related field.
• Two years of progressively responsible experience in social services, case management, or related field.

Responsibilities

• Conduct client interviews to identify immediate needs and eligibility for community programs.
• Review applications and determine eligibility for services based on guidelines and funding.
• Coordinate referrals to community services and monitor client progress.
• Provide ongoing case management and financial education to promote stability.
• Maintain accurate client records and ensure compliance with program requirements.
• Engage in community outreach to raise awareness of available assistance.

Skills

Client intake

Assessment

Eligibility determination

Case management

Resource navigation

Community outreach

Financial literacy education

Education

Bachelor's degree in Social Work / related field

Job description

NACOG is seeking a Case Coordinator to provide case coordination, client assessment, and supportive services to low-income individuals within its service area. The role emphasizes eligibility determination, resource navigation, and ongoing case management to promote stability and self-sufficiency.

Under supervision, you will collaborate with clients and partners to identify barriers and connect people with resources, ensuring services meet federal/state requirements and NACOG policies.