Case Manager: Trauma-Informed Family Support in Housing

Catholic Charities of Baltimore; Fort Meade (MD); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health/Dental/Vision

Paid vacation/sick/holiday

403(b) retirement plan

Tuition advancement

Paid parental leave

Job summary

Catholic Charities of Baltimore's Sarah's House is seeking a Case Manager to provide intensive case management, including home visitation, needs assessment, resource coordination, advocacy, and referrals. The position follows a Monday–Friday schedule from 8:30 AM to 4:30 PM in Anne Arundel County.

The program supports families experiencing homelessness with emergency shelter and project-based housing, helping clients move toward self-sufficiency.

Qualifications

• Bachelor's degree in Human Services, Social Work, or related field.
• Two years related experience.
• Excellent knowledge of case management and crisis intervention services.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Develop ISPs with participants and track progress toward self-sufficiency.
• Conduct self-sufficiency assessments at intake and closure and document results.
• Maintain contact and visits to evaluate progress and ISP engagement.
• Advocate for individuals, families, and children to secure needed services.
• Collaborate with staff and volunteers to align services with goals.
• Maintain accurate case files and data in Service Point database.

Skills

Patience

Customer service

Discretion

Communication

Organization

Conflict resolution

Computers

Education

Bachelor's degree in Human Services/ Social Work

Tools

Windows

Chrome

Outlook

Word

Excel

PowerPoint

Teams

OneDrive

Job description

Catholic Charities of Baltimore's Sarah's House is seeking a Case Manager to provide intensive case management, including home visitation, needs assessment, resource coordination, advocacy, and referrals. The position follows a Monday–Friday schedule from 8:30 AM to 4:30 PM in Anne Arundel County.

The program supports families experiencing homelessness with emergency shelter and project-based housing, helping clients move toward self-sufficiency.