Case Manager Supervisor: Veteran Housing Leader

Insight Housing; San Francisco (CA); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Free Health, Dental, & Vision (50% of

Discounted Pet Insurance

Paid Training

10-year anniversary sabbatical

Flexible Spending Accounts

19 Paid Holidays

15 Vacation Days, with annual increase

Retirement Plan with a match

Professional Development Allowance

Paid Parental Leave benefit

Résumé du poste

Insight Housing, a Bay Area nonprofit, seeks a Case Manager Supervisor to lead SSVF Case Managers in serving very low-income and homeless Veterans. The role ensures high-quality, compliant services, manages TFA requests for eligibility, and maintains audit-ready participant files.

The position supports veteran-centered, trauma-informed practices, with program oversight reported to the SSVF Program Manager. The role requires strong supervision and housing stabilization experience.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Public Administration, or related field or equivalent experience.
• Minimum 4 years in case management, housing stabilization, or Veteran-serving programs.
• At least 2 years in supervisory or senior case management roles.
• Experience reviewing, approving, and monitoring TFA requests.
• Knowledge of documentation standards, compliance, and audit readiness.
• Experience conducting case file reviews and providing feedback.
• Proficiency with HMIS or similar data systems.

Responsabilités

• Supervise, coach, and support Case Managers to deliver high-quality services.
• Ensure staff meet housing stability and participant outcomes goals.
• Review and oversee all Temporary Financial Assistance (TFA) requests for eligibility and accuracy.
• Conduct regular case file reviews to ensure audit readiness.
• Monitor compliance with SSVF regulations, policies, and reporting.
• Guide case planning, service coordination, and problem-solving with participants.
• Track staff performance and address gaps via training or corrective action.
• Support onboarding and ongoing training of Case Managers on TFA policies.

Connaissances

Supervisory experience

Case management

Documentation compliance

Trauma-informed care

Multilingual abilities

Formation

Bachelor’s degree in Social Work or related field

Master’s degree in Social Work (MSW) or related field

Outils

HMIS

Description du poste

Insight Housing, a Bay Area nonprofit, seeks a Case Manager Supervisor to lead SSVF Case Managers in serving very low-income and homeless Veterans. The role ensures high-quality, compliant services, manages TFA requests for eligibility, and maintains audit-ready participant files.

The position supports veteran-centered, trauma-informed practices, with program oversight reported to the SSVF Program Manager. The role requires strong supervision and housing stabilization experience.