Case Manager — Pathway of Hope & Community Resources

salvarmycareers; Gary, Merrillville (IN, IN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Salvation Army in Indiana seeks a Temporary Case Manager to support families and individuals in Lake County, providing emergency financial services, pantry assistance and strength-based case management to meet needs in His name.

You will schedule intakes, connect clients to Pathway of Hope, maintain referral lists, and document outcomes per standards, working with diverse communities in a faith-based setting.

Qualifications

• Minimum of an associate degree in Human or Social Services (or related field).
• Four years of work experience in social services in lieu of degree.
• Minimum of two years’ experience in case management services.
• Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe from Harm training within the first 10 days of employment; Must complete Case Worker Certification Program within 15 days of employment; Must complete Service Point SIMS data entry and/or completion of data entry procedures within 15 days of employment. Must complete training with Charity Tracker within 20 days of employment.

Responsibilities

• Schedule and conduct intake appointments for case management services.
• Implement strengths-based and client-centered case management skills to identify client strengths, sufficiency goals and barriers, and implement strategies to achieve those goals.
• Refer households to Pathway of Hope Program Model to support client strengths, barriers, and long-term goals.
• Maintain a current list of referral sources throughout the county and surrounding counties to ensure resources are provided to clients as they work toward sufficiency goals.
• Complete and maintain required electronic and paper documentation for clients and resources in SIMS and other demographics and reporting by Salvation Army Policies and Procedures and funders’ standards.
• Network with other social service providers throughout the county.
• Represent The Salvation Army at public functions as requested and determined to be appropriate.
• Compliance and practice of The Salvation Army National Social Services Standards.
• Other tasks as assigned by leadership

Skills

English proficiency

MS Office

Verbal & written communication

Diversity awareness

Education

Associate degree in Human or Social Services

Tools

SIMS

Charity Tracker

Service Point

Job description

The Salvation Army in Indiana seeks a Temporary Case Manager to support families and individuals in Lake County, providing emergency financial services, pantry assistance and strength-based case management to meet needs in His name.

You will schedule intakes, connect clients to Pathway of Hope, maintain referral lists, and document outcomes per standards, working with diverse communities in a faith-based setting.