Temporary Case Manager (Gary/ Merrillville)

The Salvation Army USA Central Territory; Gary (IN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Salvation Army USA Central Territory in Gary, Indiana seeks a Temporary Case Manager to support families and individuals in Lake County with emergency financial services, pantry assistance, Pathway of Hope case management, and strengths-based case management. You will schedule intake appointments and coordinate referrals to community resources.

This role requires documenting client interactions in SIMS and other systems, traveling within Lake and Porter counties, and adhering to Salvation

Qualifications

• Associate degree in Human or Social Services preferred; four years of related social services experience may substitute.
• Experience in case management and working with homeowners/tenants preferred.
• Must pass background checks and complete required trainings within specified timelines.

Responsibilities

• Schedule and conduct intake appointments for case management services.
• Apply strengths-based, client-centered case management to identify goals and barriers.
• Refer households to Pathway of Hope and other resources to support long-term goals.
• Maintain up-to-date referral sources across Lake and surrounding counties.
• Document client interactions in SIMS and other reporting systems in accordance with policies.
• Network with other social service providers and represent The Salvation Army professionally.
• Ensure compliance with The Salvation Army National Social Services Standards.

Skills

English proficiency

Computer proficiency

Verbal and written communication

Diversity and outreach

Education

Associate degree in Human or Social Services

4 years experience in lieu of degree

Tools

SIMS

Charity Tracker

Job description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting At: $ 20.00-25.00 per hour

Job Description:

As the Temporary Case Manager you will provide support and resources to families and individuals in Lake County. The position provides emergency financial services, pantry assistance, Pathway of Hope case management, and strengths-based case management to ensure the mission of The Salvation Army is effectively carried out.

What You Will Do:

• Schedule and conduct intake appointments for case management services.
• Implement strengths-based and client-centered case management skills to identify client strengths, identify sufficiency goals and barriers to those goals, and implement strategies to achieve those goals.
• Refer households to Pathway of Hope Program Model to support client strengths, barriers, and long-term goals.
• Maintain a current list of referral sources throughout the county and surrounding counties to ensure that appropriate available resources are provided to clients as they work toward completing their sufficiency goals.
• Complete and maintain required electronic and paper documentation for clients and resources in SIMS and other demographics and reporting by Salvation Army Policies and Procedures and funders' standards.
• Network with other social service providers throughout the specific county.
• Represent The Salvation Army at public functions as requested and determined to be appropriate.
• Compliance and practice of The Salvation Army National Social Services Standards.

• Other tasks as assigned by leadership

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education:

Minimum of an associate degree in Human or Social Services (or related field). Four years of work experience in social services in lieu of degree.

Background Checks:

Position requires a background check to be completed, and all background check results will be reviewed.

Experience:

Minimum of two years' experience in case management services: experience in homeowner and rental insurance processes preferred.

Certifications:

Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe from Harm training within the first 10 days of employment; Must complete Case Worker Certification Program within 15 days of employment; Must complete Service Point SIMS data entry and/or completion of data entry procedures within 15 days of employment. Must complete training with Charity Tracker within 20 days of employment.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Strong verbal and written communication skills.
• Able to assist clients of diverse cultural and socioeconomic backgrounds.

• Provide guidance and promote the spiritual dimension of Salvation Army social services programs, emphasizing the importance of Christian influence and evangelism in all Salvation Army ministries, including delivery of social services in contemporary settings.

Supervisory Responsibility:

None

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job.

Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel:

Travel required within Lake and Porter county.

Working Conditions:

Work is performed in an office and community center environment; May require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.