Social Worker - Crisis Support & Pantry Lead

The Salvation Army USA Central Territory; Gary (IN); On-site; USD 18,000 - 25,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Social Worker to provide compassionate case management and emergency assistance to individuals and families in crisis within Gary, Indiana. You will work as part of a faith-based community service team to meet human needs in His name.

Responsibilities include intake interviews, eligibility assessments, developing assistance plans, referrals, maintaining client records, and coordinating with Pathway of Hope colleagues.

Qualifications

• Bachelor's degree in Social Work, Human Services, or related field (preferred); or equivalent combination of education and experience.
• Minimum of one year experience in case management, client assistance, or social services; familiarity with food pantry operations and emergency assistance preferred.
• Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. Must complete Caseworker Certification Program within 120 days of employment.
• Ability to speak, write and understand English effectively for communication with leadership, field personnel, and clients.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Cultural sensitivity with an interest in providing direct services to persons of various ethnic, racial, religious, and social backgrounds.

Responsibilities

• Interview clients to determine need
• Assess eligibility for emergency assistance and Pathway of Hope services
• Develop individualized client assistance plans
• Provide referrals to appropriate community agencies and resources
• Maintain confidentiality of all client records and information
• Lead and maintain the Corps Emergency Food Pantry
• Conduct outreach feeding programs for community members in need
• Support Angel Tree, Christmas and Back-to-School programs
• Create and update client files in the SIMS database in an effective and timely manner
• Collaborate with Pathway of Hope caseworkers for coordinated care
• Monitor and document client progress and outcomes in Pathway of Hope program
• Other tasks as assigned by leadership

Skills

English proficiency

Communication skills

Confidentiality

Team collaboration

Time management

Interpersonal skills

Problem solving

Servant-hearted service

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Electronic reporting systems

Job description

The Salvation Army USA Central Territory is seeking a Social Worker to provide compassionate case management and emergency assistance to individuals and families in crisis within Gary, Indiana. You will work as part of a faith-based community service team to meet human needs in His name.

Responsibilities include intake interviews, eligibility assessments, developing assistance plans, referrals, maintaining client records, and coordinating with Pathway of Hope colleagues.