Case Manager, Social Services — 25% Travel & Growth

MERS / Missouri Goodwill Industries; United States; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

403(b) Retirement

PTO Accrual up to 15 days

Paid holidays

Flexible Schedules

Job summary

MERS Missouri Goodwill Industries is seeking a Case Manager to join the Jeff-Frank - NGCC team. The role supports our mission and values while coordinating intake, eligibility decisions, and service plans for participants.

The position requires direct experience in social services and strong communication skills, with a 25% travel expectation. Equal opportunity employer offering benefits and diverse growth opportunities.

Qualifications

• High school/HISET and direct experience working in Social Services is required.
• Bachelor's degree are preferred.

Responsibilities

• Conduct intake interviews with potential participants and determine eligibility.
• Develop and maintain individual service plans.
• Meet performance outcomes in enrollments, graduation rate, employment, and retention.
• Maintain communications with referring staff and internal team.
• Maintain knowledge of required outcome reporting system.
• Maintain participant files and confidentiality.
• Develop knowledge of community resources and make referrals.
• Participate in staff and community meetings.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

High school/HISET

Bachelor's degree preferred

Job description

MERS Missouri Goodwill Industries is seeking a Case Manager to join the Jeff-Frank - NGCC team. The role supports our mission and values while coordinating intake, eligibility decisions, and service plans for participants.

The position requires direct experience in social services and strong communication skills, with a 25% travel expectation. Equal opportunity employer offering benefits and diverse growth opportunities.