Case Manager at MERS Goodwill Rolla, MO

Comunidade Metodista; Rolla (MO); On-site; USD 54,443,000 - 61,992,000; Full time

Benefits offered by this job

Medical benefits (full-time)

Dental and vision benefits

401(k) / Retirement plan

Paid holidays

Flexible schedules

Career growth opportunities

Employee store discount

Job summary

MERS/Missouri Goodwill Industries is seeking an energetic SCSEP Case Manager to support participants aged 55+ in a 9-county Rolla-based service area. You will recruit participants, arrange training sites, and guide job readiness towards obtaining employment in the community.

The role emphasizes case management, linking participants to community resources, and meeting program performance metrics while promoting diversity, integrity, and responsibility.

Qualifications

• High school/HISET or equivalent required; bachelor's preferred in social services or related field.
• Strong interpersonal and communication skills are required.
• Experience in social services and case management is desirable.

Responsibilities

• Conduct intake interviews and establish eligibility.
• Develop and maintain individualized service plans for participants.
• Meet performance outcomes in enrollment, graduation, employment, wage, and retention.
• Build relationships with referring staff and internal team.
• Maintain knowledge of required reporting systems and program guidelines.
• Maintain confidential participant files and comply with agency policy.

Skills

Interpersonal skills

Verbal and written communication

Education

High school/HISET

Bachelor's degree in Social Services or related field

Job description

Required Travel: 75%
Position Type: Hourly Full-Time
Salary Range: $19+ hourly

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalCase Managerto join ourSCSEP - GII - MOteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

The Senior Community Services Employment Program (SCSEP) Case Manager provides case management and job development services through a job training program for individuals who are 55+, currently unemployed, meet specific income guidelines, and who may have multiple barriers that have made it difficult to find work and or sustain employment. The SCSEP Case Manager will recruit and enroll participants, as well as recruit and set up training sites where the participants refresh or obtain new job skills that will help them find part-time or full-time employment outside of the grant. After the participants are job-ready the SCSEP Case Manager then guides the participant on a path to seek and find employment within the community. The CM will also support the participants with linking them to supportive services within the community and will need to be familiar with the 9-county coverage area and the local resources.

This position is housed in Rolla and will assist with Federal services for a 9-county area ofCamden, Crawford, Dent, Laclede, Maries, Miller, Phelps, Pulaski, and Washington.

Qualifications

• High school/HISET and work experience; bachelor's degree with direct experience working in the field of Social Services preferred.
• Strong Interpersonal skills, with excellent verbal and written communication skills are required.

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, childcare, utilities, etc.). Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.

Benefits

• Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities

MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS/ MO Goodwill requires various background and records checks upon employment.