Specialized Resource Navigator - Employment & SkillUP Specialist

MERS / Missouri Goodwill Industries; Kansas City (MO); On-site; USD 26,000 - 37,000; Full time

Job summary

MERS Missouri Goodwill Industries is seeking an energetic, self-motivated Specialist to join the MSC - Employment Services team in the Kansas City area. The role emphasizes coaching, SkillUP services, resource coordination, barrier removal, and employment support to advance participants’ economic mobility.

The ideal candidate has a high school diploma or GED, with preferred higher education and 3+ years in workforce development.

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Three years of experience in workforce development or related field preferred.
• Experience helping individuals facing barriers to employment.
• Ability to learn and administer Missouri SkillUP programs.
• Strong communication, organization, documentation, and relationship-building skills.
• Reliable transportation and ability to travel throughout the Kansas City area.

Responsibilities

• Connect participants to employment opportunities and training resources.
• Administer Missouri SkillUP services including assessment and career planning.
• Coordinate supportive services and remove barriers to employment.
• Collaborate with staff, employers, and community partners.
• Develop referral networks and maintain participant records.
• Support grant reporting and program compliance.

Skills

Communication

Organization

Documentation

Relationship building

Travel readiness

Missouri SkillUP knowledge

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Job description

Requisition ID7894-Posted09/08/2026-MSC - Employment Services-Career Centers-Mission Support Center-Community Social Services-25%

Required Travel:25%
Position Type:Hourly Full-Time
Hourly Rate:$23

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalSpecialized Resource Navigator - Employment & SkillUP Specialistto join ourMSC - Employment Servicesteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

About the Role

The Specialized Resource Navigator - Employment & SkillUP Specialist is employed by MERS Goodwill serving residents of Phoenix Family-supported housing communities in achieving employment and career goals. This position will be on location across Phoenix Family communities and MERS Goodwill providing coaching, SkillUP services, resource coordination, barrier removal, employment, and increase economic mobility.

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Three years of experience in workforce development, employment services, case management, community outreach, or a related field preferred.
• Experience working with individuals facing barriers to employment and economic mobility.
• Ability to learn and administer workforce development programs, including Missouri SkillUP.
• Strong communication, organization, documentation, and relationship-building skills.
• Reliable transportation and ability to travel throughout the Kansas City area.

Primary Duties/Responsibilities

• Connect participants to employment opportunities, workforce training, certifications, apprenticeship programs, and educational resources.
• Administer Missouri SkillUP services, including participant assessment, employment planning, case management, documentation, and progress monitoring.
• Coordinate supportive services and resources that remove barriers to employment and training success.
• Collaborate with Phoenix Family staff, employers, workforce agencies, training providers, and community partners.
• Develop referral networks and employment opportunities that support participant success.
• Maintain accurate participant records and outcome data.
• Support grant performance goals through timely reporting, compliance activities, and continuous professional development.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.