Field-Based Retention Specialist — Social Services

MERS / Missouri Goodwill Industries; Brentwood (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

Life Insurance

401(k) Retirement plan

Employer match on 403(b)

PTO 15 days

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill Industries is seeking an energetic Retention Specialist to join our PLB team in Missouri. This role supports our mission of Changing Lives Through the Power of Work and emphasizes our values of diversity, integrity, and respect.

The position requires a High School Diploma with social services experience; a Bachelor's is preferred. Travel is 75%, and compensation is hourly with full-time benefits.

Qualifications

• High School Diploma and experience working in social services required.
• Bachelor's Degree and experience working in the field of social services with individuals with disabilities is preferred.
• Driver's license and current insurance required.
• First Aid and CPR preferred.

Responsibilities

• Assists participants with meeting employer expectations with work performance.
• Provide training to improve participant's work performance after employer's training period has ended.
• Problem solves to create accommodations or other ways to address performance issues.
• Support participants to develop and maintain natural support and positive relationships with co-workers and supervisors.
• Completes and submits agency documentation in a timely manner such as weekly progress notes and hourly billing.
• Maintains participant file in accordance with agency requirements.
• Utilizes time at participant's the work site to complete necessary documentation, when possible, maintains a minimum of 80% of hours worked in billable time.
• Maintains knowledge of community resources that can be utilized to support participant needs (i.e., transportation, medical, childcare, utilities, etc.)
• Makes referrals, advocates, and follows up.
• Maintains confidentiality according to agency guidelines, follows ethical guidelines.
• Completes training hours annually based on funded requirements.
• Other duties as assigned.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Education

High School Diploma

Bachelor's Degree in Social Services or related field (preferred)

Job description

MERS Missouri Goodwill Industries is seeking an energetic Retention Specialist to join our PLB team in Missouri. This role supports our mission of Changing Lives Through the Power of Work and emphasizes our values of diversity, integrity, and respect.

The position requires a High School Diploma with social services experience; a Bachelor's is preferred. Travel is 75%, and compensation is hourly with full-time benefits.