Case Manager - Personal Injury Claims & Settlements

Morgan & Morgan, P.A.; Detroit (MI); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k)

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. seeks a skilled Case Manager in Detroit to support attorneys by organizing case files, preparing settlements, and handling documentation.

You will interact with clients, providers, and insurance carriers to gather records and advance settlements, while maintaining meticulous case files under attorney supervision. The ideal candidate brings experience in personal injury or legal insurance, excels at multi-tasking, and demonstrates empathetic client service.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Team player

Multi-tasking

Strong writing

Communication skills

Tools

Microsoft Word

Excel

Outlook

Typing 35 wpm

Job description

Morgan & Morgan, P.A. seeks a skilled Case Manager in Detroit to support attorneys by organizing case files, preparing settlements, and handling documentation.

You will interact with clients, providers, and insurance carriers to gather records and advance settlements, while maintaining meticulous case files under attorney supervision. The ideal candidate brings experience in personal injury or legal insurance, excels at multi-tasking, and demonstrates empathetic client service.