Personal Injury Case Manager - Client Advocate

Morgan & Morgan, P.A.; Detroit (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

Morgan & Morgan, P.A. in Detroit is seeking a detail‑oriented Case Manager to support attorneys, manage a varied caseload, and help prepare settlements and correspondence. You will interact with clients, gather documents, and maintain organized case files under attorney supervision.

The ideal candidate is customer focused, empathetic, and able to multi‑task in a fast‑paced environment, with strong writing and communication skills and proficiency in Microsoft Word, Excel, and Outlook.

Qualifications

• Prior experience in a legal setting or insurance environment preferred.
• Ability to manage a varied caseload with strong organizational skills.
• Strong writing and communication abilities with attention to detail.

Responsibilities

• Daily interaction with existing and potential clients via telephone and in person.
• Order medical records from providers and communicate with clients and providers.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and balances.
• Negotiate case settlements with insurance carriers and negotiate deductions with providers.
• Work with coworkers involved in case management and support.
• Maintain organized case files.
• Prepare comprehensive demands and submissions to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under an attorney's direction.
• Perform other related duties as assigned.

Skills

Organization

Multitasking

Communication

Teamwork

Attention to detail

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. in Detroit is seeking a detail‑oriented Case Manager to support attorneys, manage a varied caseload, and help prepare settlements and correspondence. You will interact with clients, gather documents, and maintain organized case files under attorney supervision.

The ideal candidate is customer focused, empathetic, and able to multi‑task in a fast‑paced environment, with strong writing and communication skills and proficiency in Microsoft Word, Excel, and Outlook.