Case Manager — Low Barrier Shelter & Housing Advocate

Odyssey House Louisiana; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance (health, dental, vision, and

Leave benefits

401k match

Job summary

Odyssey House Louisiana seeks a full-time Case Manager to work Monday–Friday, 8:30am–5:30pm. You will determine eligibility for guests to participate in the Agency’s Low Barrier Shelter and use Motivational Interviewing to assess needs and create individualized housing plans.

You will document progress, coordinate with community resources, assist with vital records, leases, and Medicaid enrollment, and ensure proper reporting to the Project Manager while supporting residents in securing stable

Qualifications

• Valid driver’s license.
• Excellent communication and organizational skills.
• At least two years of case management experience.
• Database management experience.
• Ability to work with homeless guests of diverse backgrounds and disabilities including physical, mental, substance abuse, immunodeficiencies, etc.

Responsibilities

• Provide case management to approximately thirty or more guests as assigned; Case management will involve screening, intake, assessment, individualized housing plan development, monitoring, linkage to appropriate community resources, follow up, appropriate transition to housing, etc.
• Assist guests with obtaining vital records, IDs, Driver’s Licenses and other documentation.
• Assist guests with completing lease agreements and obtaining other supportive documents.
• Assess guests’ Medicaid status and follow agency policy to obtain and maintain Medicaid status.
• Enter guests’ information into the agency’s database(s) in a timely manner and update as needed.
• Prepare and submit reports to Project Manager in a timely manner.
• Maintain up-to-date information regarding tenant occupancy, move outs, and vacancies.
• Utilize Motivational Interviewing to elicit behavior change by guiding participants to explore and resolve ambivalence.
• Ensure guests are referred to and/or aware of available vocational, educational, housing, and social services in the community.
• Assist guests (either directly or via referral) in developing life skills to navigate environments, access resources, pursue opportunities, obtain housing, manage finances, and access public assistance.
• Attend all required meetings and trainings.
• Keep written progress notes of work done on the case.
• Make necessary referrals to fill potential gaps in assistance.
• Verify results of assistance provided to close the case per Program Manager approval.
• Provide crisis management when indicated by guest needs.
• Complete all Incident Reports prior to end of shift as required by Incident Policy and Procedure.
• Maintain guests’ licensing requirements.
• Oversee daily guest activities for guests in LBS; perform other duties as assigned.

Skills

Driver's license

Communication skills

Case management

Database management

Diversity and accessibility

Education

Bachelor’s Degree

Job description

Odyssey House Louisiana seeks a full-time Case Manager to work Monday–Friday, 8:30am–5:30pm. You will determine eligibility for guests to participate in the Agency’s Low Barrier Shelter and use Motivational Interviewing to assess needs and create individualized housing plans.

You will document progress, coordinate with community resources, assist with vital records, leases, and Medicaid enrollment, and ensure proper reporting to the Project Manager while supporting residents in securing stable