Case Manager - Housing & Survivor Support (Bilingual)

New Destiny Housing Corporation; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

New Destiny is seeking a full-time Case Manager to provide regular on-site services at Raven Hall in Coney. The Case Manager will work with the Program Director to maintain and grow a robust program focused on family stability by linking families to resources and promoting a violence-free environment.

This role requires managing a caseload of 20–25 tenants, developing wellness plans, coordinating with schools and providers, and following the Theory of Change to support tenant stability and

Qualifications

• Bachelor’s degree required; BSW or BA/S preferred.
• 1–3 years of direct service experience preferred.
• Knowledge of housing stability, health & mental health, and food security.
• Experience with homelessness or domestic violence survivors is a plus.

Responsibilities

• Provide comprehensive case management to a caseload of 20–25 tenants, including counseling and crisis intervention.
• Develop programming with the Program Director and families; plan wellness activities.
• Coordinate with schools, clinics, and providers for referrals and follow-up.
• Maintain and update case files and internal databases; participate in weekly supervision.
• Engage volunteers and interns to enrich youth and family events.

Skills

Empathy

Communication skills

Organizational skills

Trauma-informed care

Bilingual Spanish/English

Education

Bachelor’s degree

BSW or BA/S in Psychology/Sociology/Early Education preferred

Tools

Microsoft Office

Job description

New Destiny is seeking a full-time Case Manager to provide regular on-site services at Raven Hall in Coney. The Case Manager will work with the Program Director to maintain and grow a robust program focused on family stability by linking families to resources and promoting a violence-free environment.

This role requires managing a caseload of 20–25 tenants, developing wellness plans, coordinating with schools and providers, and following the Theory of Change to support tenant stability and