Case Manager — Housing & Support Services

Rescue Mission Alliance of Syracuse, NY; City of Auburn (NY); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid Time Off (PTO)

Short-Term Disability

Group & Voluntary Life Insurance

Résumé du poste

Rescue Mission Alliance of Syracuse, NY is seeking a Full-Time Case Manager in Auburn, NY to support homeless and housing-vulnerable families and women. The role involves managing a caseload, coordinating services, and helping clients obtain and maintain permanent housing.

The position offers a Monday–Friday schedule (9:00am–5:30pm) with a $20.00 per hour rate. Trauma-informed care, compassionate communication, and strong organizational skills are essential to succeed in this role.

Qualifications

• Bachelor's degree in Social Work or related field or equivalent work experience.
• Master's degree in Social Work or related field preferred.
• Experience with vulnerable populations, including homelessness.
• Valid NYS Driver License (must meet company driving criteria).
• Familiarity with local community services is a plus.
• Bilingual abilities are a plus.

Responsabilités

• Carry a caseload and maintain accurate, timely documentation for each client’s progress and service needs.
• Build rapport, encourage, and motivate clients while maintaining professional boundaries.
• Collaborate with clients to identify strengths, set attainable goals, and monitor progress toward independence.
• Refer clients to internal and external providers, including mental health, addiction, legal, and financial services.
• Build relationships with housing authorities, service agencies, and local organizations to expand resource access.
• Assist with preparing vacant units, basic cleaning, and removing abandoned items.
• Provide transportation for clients to key appointments as needed.
• Participate in regular meetings and coordinate care plans with fellow staff members.
• Promote a safety-first environment and adhere to organizational policies and procedures.

Connaissances

Empathy

Communication

Time management

Organizational skills

Critical thinking

Problem-solving

Teamwork

Microsoft Office

Formation

Bachelor's degree in Social Work or related field

Master's degree in Social Work or related field (preferred)

Outils

Digital documentation systems

Description du poste

Rescue Mission Alliance of Syracuse, NY is seeking a Full-Time Case Manager in Auburn, NY to support homeless and housing-vulnerable families and women. The role involves managing a caseload, coordinating services, and helping clients obtain and maintain permanent housing.

The position offers a Monday–Friday schedule (9:00am–5:30pm) with a $20.00 per hour rate. Trauma-informed care, compassionate communication, and strong organizational skills are essential to succeed in this role.