Case Manager: Housing & Support (Full-Time)

Rescue Mission; City of Auburn (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits Package (Medical, Dental, VIs

PTO and disability coverage

Job summary

Rescue Mission in Auburn, NY is seeking a Full-Time Case Manager to support homeless and housing-vulnerable families and women. You will help clients secure housing, connect to services, and guide them toward independence with trauma-informed care and compassionate support.

The role offers a Monday–Friday schedule (9:00am–5:30pm) with a pay rate of $20.00 per hour. Requires a BS in Social Work or related field; MSW preferred; NYS Driver License; bilingual a plus.

Qualifications

• Bachelor’s degree in Social Work or related field, or equivalent work experience.
• Master’s degree in Social Work or related field preferred.
• Experience with vulnerable populations, including homelessness.
• Valid NYS Driver License (must meet company driving criteria).
• Familiarity with local community services is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Carry a caseload and maintain accurate, timely documentation for each client’s progress and service needs.
• Build rapport, provide supportive counseling, and maintain professional boundaries.
• Collaborate with clients to identify strengths, set goals, and monitor progress toward independence.
• Refer clients to internal and external providers, including mental health, addiction, legal, and financial services.
• Build relationships with housing authorities, service agencies, and local organizations to expand resources.
• Assist with preparing vacant units, basic cleaning, and removing abandoned items.
• Provide transportation for clients to key appointments as needed.
• Participate in regular meetings and coordinate care plans with staff.
• Promote safety and comply with organizational policies and procedures.

Skills

Empathy

Communication

Calm under pressure

Time management

Organizational skills

Critical thinking

Documentation

Teamwork

Education

Bachelor’s degree in Social Work or related field

Master’s degree preferred

Tools

Microsoft Office

Digital documentation systems

Job description

Rescue Mission in Auburn, NY is seeking a Full-Time Case Manager to support homeless and housing-vulnerable families and women. You will help clients secure housing, connect to services, and guide them toward independence with trauma-informed care and compassionate support.

The role offers a Monday–Friday schedule (9:00am–5:30pm) with a pay rate of $20.00 per hour. Requires a BS in Social Work or related field; MSW preferred; NYS Driver License; bilingual a plus.