Case Manager - Developmental Services (Female Only)

Advocates; Framingham (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Advocates in Framingham, MA is seeking a Case Manager to document ISP records and support individuals with developmental or mental health challenges. The role focuses on advocacy, empowerment, and community integration, with a starting rate of $21 per hour and weekday hours with flexible scheduling.

Responsibilities include developing ISPs, providing ADL support, coordinating services, data entry, progress notes, and participation in team meetings; a high school diploma or better and driver's

Qualifications

• Bachelor’s Degree or high school diploma plus two years’ relatable experience.
• Strong interpersonal, written and verbal communication skills.
• Basic computer knowledge.
• Valid driver’s license and access to insured vehicle for client transport.
• Commitment to serving culturally diverse populations.

Responsibilities

• Provide case management, skills training and support to individuals in ADL, behavioral plans and community integration.
• Develop, implement and monitor ISP and personalized goals with individuals.
• Assess behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals in obtaining housing, insurance benefits and other entitlements.
• Foster community integration and support individuals to achieve this goal.
• Participate in weekly staff meetings, supervision and clinical meetings.

Skills

Interpersonal skills

Communication skills

Computer literacy

Driver's license

Cultural competence

Education

Bachelor’s Degree

High School Diploma

Job description

Starting Rate: $21.00/hour

Schedule: Weekdays (Flexible Hours)

The Case Manager is responsible for documentation and maintenance of program participants’ records and plans, including all areas of the Individual Service Plan (ISP), medical concerns and appointments. This role will focus on individual advocacy, empowerment, and community integration.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide case management, skills training and support to individuals, in areas including Activities of Daily Living (ADL), behavioral treatment plans, community integration activities, communication, health care, home maintenance and cleaning.
• Participate in the development of individuals’ Individual Service Plan (ISP) and program-specific interventions. Develop, implement and monitor interesting, creative, and person centered goals with individuals.
• Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals with obtaining all services and entitlements (housing, inspections, insurance benefits, etc.).
• Foster community integration and provide support to individuals to actualize this goal.
• Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.

Requirements

• Bachelor’s Degree; or High School Diploma and two years’ relatable experience.
• Strong interpersonal skills and ability to use good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.