Assistant Program Manager

Advocates; Grafton (MA); On-site; USD 23,000 - 33,000; Full time

Job summary

Advocates in Massachusetts seeks an Assistant Program Manager to support the Program Manager in a group home setting. You will supervise Direct Support staff and ensure compassionate, person-centered care for adults with developmental disabilities.

The blended shift includes Saturdays and weekday evenings. Responsibilities include staff supervision, coordinating appointments, documenting progress notes, monitoring staff coverage, and supporting medication administration per MAP procedures.

Qualifications

• High School diploma or equivalent.
• Two years of related experience.
• Able to communicate effectively verbally and in writing.
• Must have basic computer knowledge.
• Must hold a valid driver's license and have access to a vehicle.
• Strongly prefer understanding of diverse populations.

Responsibilities

• Ensure individuals we support are treated with dignity and respect.
• Assist in supervision of staff and promote self-advocacy and person-centered goals.
• Develop and monitor community-centered opportunities for individuals.
• Schedule and attend medical, dental, psychiatric, and other appointments as needed.
• Complete progress notes and other documentation as necessary.
• Monitor staff scheduling for economy and program coverage.
• Audit individual financial records and assist with monthly reports.
• Ensure accuracy of medication administration following MAP procedures.
• Lead and attend staff meetings as appropriate.

Skills

Effective communication

Basic computer skills

Driver's license

Cultural competence

Two years related experience

Education

High School diploma or equivalent

Job description

Overview

Starting Rate: $20.25/hour

Schedule: Saturday 8:30am-4:30pm, Wednesday, Thursday, and Friday 2:30pm-10:30pm

The Assistant Program Manager will assist the Program Manager with supervisory responsibilities within a group home setting. This role will also ensure the smooth operation of caregiver services provided by Direct Support staff to adults who identify with developmental disabilities.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Shift

Blended Shift

Responsibilities

• Ensure that individuals we support are treated with dignity and respect.
• Assist with the supervision of staff. Assist staff in promoting self-advocacy, decision-making and empowerment, and developing person-centered goals and strategies.
• Develop and monitor creative and interesting community-centered opportunities for all individuals.
• Schedule and attend individuals’ medical, dental, psychiatric and any other necessary appointments, as needed.
• Complete progress notes and other documentation as necessary.
• Monitor scheduling of staff to ensure economy and program coverage.
• Audit individual financial records and assist with monthly business reports (petty cash, spending reports, etc.).
• Ensure accuracy of medication administration following MAP procedures.
• Lead and attend staff meetings as appropriate.

Qualifications

• High School diploma or equivalent degree and two years’ related experience.
• Ability to communicate effectively verbally and in writing, and to exercise sound judgement.
• Must have basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.