Case Manager - Desert Cove

TERRO; Phoenix (AZ); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Full Benefits Package Including 401K

Generous PTO/Sick Time (3+ weeks in Yr

Training and CEU opportunities

Employee Assistance Program (EAP)

Job summary

Terros Health in Phoenix seeks a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with Serious Mental Illness or General Mental Health under Court Ordered Treatment at Desert Cove Recovery Health Center.

This full-time role offers comprehensive benefits, 40 hours per week, Monday through Friday, 8:00 am to 5:00 pm, located at 10844 N. 23rd Ave., Suite #200, Phoenix, AZ 85029. Training and growth opportunities abound in behavioral health.

Qualifications

• High-quality communication and coordination with clients, families and providers.
• Proven ability to complete assessments and individualized service plans.
• Willingness to pursue ongoing education and training in behavioral health.

Responsibilities

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.
• Completes assessments, crisis plans and individualized service plans.
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health providers, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented.
• Conducts outreach and follow-up of services including crisis interaction, missed appointments, and hospital discharges to ensure resources are available.
• Performs all case management functions including assessment and service planning; identifying the need for further or specialty evaluations.
• Pursues best practice outcomes for persons with mental illness including continuing education, employment, independent housing and community tenure.

Skills

Excellent communication skills

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Bilingual in Spanish/ASL (desirable)

Driver's license (Arizona)

Education

Bachelor’s degree in behavioral health or related field

Associates degree in medical/behavioral health

High school diploma/GED + 1.5 years behavioral health experience

Master’s degree or higher in behavioral health

Bachelor’s in non-behavioral health + 1 year behavioral health experience

Tools

NextGen EHR

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.HOPE ~ HEALTH ~ HEALINGSeeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Desert Cove Recovery Health Center.Full-Time Employment: 40 hours per weekMonday - Friday: 8:00am - 5:00pmLocation: 10844 N. 23rd Ave., Suite #200, Phoenix AZ, 85029Full Benefits Package - Including 401KGenerous PTO/Sick Time (3+ weeks in Year 1)******************************************************************Additional Language Differential Pay AvailableNOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIAL******************************************************************No experience required with a Bachelors Degree in behavioral health - we will train you.New grads welcome!Duties Include:Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.Completes assessments, crisis plans and individualized service plans.Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health providers, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented.Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations.Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure.Benefits & Wellness:We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.Multiple medical plan options, including a no-premium plan for employees and their familiesMultiple dental plan options, including orthodontic coverageVision insuranceGroup life and disability insurancePet insurance401(k) plan with company matchInterest-free medical line of creditFinancial education, planning, and support resourcesMonetary company contribution toward eligible benefitsBilingual pay differentialGenerous Paid Time Off (PTO) – 3 weeks off in the first yearPaid Sick Time10 paid holidays annuallyComprehensive wellness program featuring wellness challenges, activities, and prizesEmployee Assistance Program (EAP) available to employees and their family membersTrip Reduction ProgramOngoing professional growth and career development opportunities, including:ScholarshipsClinical supervisionContinuing Education Units (CEUs)Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)Access to the Working Advantage Employee Discount Program, with savings on:Gym membershipsCar rentalsFlights, hotels, movie tickets, and moreA high school diploma/GED with a minimum of 1.5 years of behavioral health employment experience, orAn associates degree in the field of medical or behavioral, orA bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, orA bachelor's degree in the field of behavioral, orA master's degree or higher in the field of behavioral health.Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, & Outlook. Must be able to pass typing assessment with minimum 25wpm.Knowledge in use of Electronic Health Records - NextGen is a plus.Bilingual in Spanish/ASL is desired.Excellent oral and written communication skills.Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.Must pass a TB Test.Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.