Case Manager - 51st Ave. (8883)

Terros Health; Phoenix (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

401(k) plan with company match

PTO/sick time (4+ weeks first year)

Paid holidays (10 per year)

Language differential pay

Professional development opportunities

Job summary

Terros Health is hiring a Case Manager to join our interdisciplinary clinical team at the 51st Ave Recovery Health Center in Phoenix, AZ. You will work with individuals diagnosed with SMI or general mental health issues under court-ordered treatment, providing case management and supportive services.

The role requires a High School Diploma or equivalent, with training provided; we offer full benefits, 401K, generous PTO, and opportunities for growth.

Qualifications

• GED/High school diploma with 1.5 years of behavioral health experience or
• An associates degree in medical or behavioral fields
• Bachelor's degree (in or not in behavioral health) with 1 year behavioral health experience
• Bachelor's degree in behavioral health or higher degree in behavioral health
• Master's degree or higher in behavioral health

Responsibilities

• Identify treatment and recovery goals and provide supportive services
• Complete assessments, crisis plans and individualized service plans
• Coordinate care with members, families and providers across teams
• Conduct outreach and follow-up including crisis interactions and missed appointments
• Perform all case management functions including assessments and service planning
• Pursue best practice outcomes for persons with mental illness and housing stability

Skills

Interpersonal skills

Good communication skills

Typing 25 wpm

Education

GED/High school diploma

Associates degree (medical/behavioral)

Bachelor's degree (behavioral)

Master's degree (behavioral health)

Tools

Microsoft Word

Excel

Outlook

NextGen EMR

Job description

Job Details

Job Location: 51st Avenue 1st Floor - Phoenix, AZ 85031

Position Type: Full Time

Education Level: High School Diploma/GED

Salary Range: $17.87 - $19.98 Hourly

Travel Percentage: Up to 50%

Job Shift: Day Shift

Job Category: Behavioral Health/Social Work

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our 51st Ave. Recovery Health Center.

Full-Time Employed: 40 hours/week

M-F 8:30a - 5:30p

Location: 4616 N. 51st Ave. #108, Phoenix, AZ 85031

Additional Language Differential Pay Available

NOW OFFERING AN ADDITIONAL $1.50/hr SMI DIFFERENTIAL

Full Benefits Package, including 401K

Generous PTO/Sick Time (4+ weeks in year 1)

No experience required with a bachelors degree in behavioral health - we will train you

New grads welcome

Duties Include

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) - 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

Qualifications

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or
• An associates degree in the field of medical or behavioral, or
• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
• A bachelor's degree in the field of behavioral, or
• A master's degree or higher in the field of behavioral health
• Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
• Valid AZ Driver License. Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
• Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
• Basic understanding of the DSM-V preferred
• Certified Case Manager strongly preferred
• Must pass background check, TB test and other pre-employment screening.
• Must pass a typing assessment with a speed of at least 25 wpm.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.