Case Manager - 51st Ave.

TERRO; Phoenix (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K plan with company match

PTO/Sick Time (4+ weeks)

Paid holidays

Medical, dental, vision insurance

Life and disability insurance

Employee wellness programs

EAP for employees and families

Job summary

Terros Health is seeking a Case Manager for the 51st Ave Recovery Health Center in Phoenix, AZ. The role involves coordinating care for individuals with serious mental illness or general mental health diagnoses under court-ordered treatment. Training provided; no experience required with a bachelor’s degree in behavioral health. Full-time, 40 hours/week (Mon-Fri, 8:30a-5:30p) at 4616 N.

51st Ave. #108. Eligible for $1.50/hr SMI differential, full benefits, PTO, 401K, and bilingual pay

Qualifications

• GED/High school diploma with 1.5 years of behavioral health experience, or associate degree in medical/behavioral field, or bachelor’s degree (non-behavioral) with 1 year of behavioral health experience, or a bachelor’s degree in behavioral health, or a master’s degree or higher in behavioral health.

Responsibilities

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.
• Completes assessments, crisis plans and individualized service plans.
• Works with the clinical team to coordinate care with members, families, and providers to ensure services are implemented.
• Conducts outreach and follow-up including crisis interventions, missed appointments, and hospital discharges.

Skills

Interpersonal skills

Communication skills

Valid AZ Driver License

Typing test

Education

GED/High school diploma

Associate degree (medical/behavioral)

Bachelor's degree (non-behavioral) + 1 year behavioral health experience

Bachelor's degree in behavioral health

Master's degree or higher in behavioral health

Tools

Microsoft Word

Excel

Outlook

NextGen EMR

Job description

Job Details Job Location: 51st Avenue 1st Floor - Phoenix, AZ 85031 Position Type: Full Time Education Level: High School Diploma/GED Salary Range: $17.87 - $19.98 Hourly Travel Percentage: Up to 50% Job Shift: Day Shift Job Category: Behavioral Health/Social Work Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our 51st Ave. Recovery Health Center.

Full-Time Employed: 40 hours/week M-F 8:30a - 5:30p Location: 4616 N. 51st Ave. #108, Phoenix, AZ 85031 Additional Language Differential Pay Available NOW OFFERING AN ADDITIONAL $1.50/hr SMI DIFFERENTIAL Full Benefits Package, including 401K Generous PTO/Sick Time (4+ weeks in year 1) No experience required with a bachelors degree in behavioral health - we will train you New grads welcome

Duties Include:

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness:

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) - 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities and prizes
• Employee Assistance Program (EAP) available to employees and their family units
• Trip reduction program
• Continues professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

Qualifications

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or
• An associates degree in the field of medical or behavioral, or
• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
• A bachelor's degree in the field of behavioral, or
• A master's degree or higher in the field of behavioral health
• Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
• Valid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
• Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
• Basic understanding of the DSM-V preferred
• Certified Case Manager strongly preferred
• Must pass background check, TB test and other pre-employment screening.
• Must pass a typing assessment with a speed of at least 25 wpm.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.