Case Manager – Community Resources & Client Support

Kroc Center; Kansas City (KS); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Supplemental Insurance

Retirement Plans

PTO

Job summary

The Salvation Army is seeking a Community Resource Case Manager to help clients locate services and move toward self-sufficiency. You will interview clients to determine needs and assess their psychological, medical, financial, spiritual, and substance use status, while documenting progress and maintaining files.

Responsibilities include facilitating transportation, providing referrals, and delivering timely reports in a confidential, supportive setting.

Qualifications

• Bachelor degree in Social Work or related field; relevant experience may substitute.
• At least 1 year of case management experience.
• First Aid and CPR certification or ability to obtain within 90 days.

Responsibilities

• Conduct client interviews to determine level of need.
• Assess psychological, emotional, medical, financial, spiritual, and substance use status.
• Complete paperwork; submit for weekly review by program manager.
• Provide client orientation within 48 hours of admission.
• Attend and facilitate weekly house meetings as needed.
• Monitor activities to maintain a substance-free environment.
• Address program problems and inform chain of command.
• Document all client sessions and incidents; submit to program manager.
• Maintain individual client case files and document progress daily.
• Provide transportation to clients for appointments as needed.
• Provide reports and statistics as directed.
• Stay informed about current resources to offer comprehensive referrals.

Skills

Interpersonal skills

Confidentiality compliance

Problem solving

Leadership by example

Judgment & reasoning

Microsoft Office

Education

Bachelor's degree in Social Work

Job description

The Salvation Army is seeking a Community Resource Case Manager to help clients locate services and move toward self-sufficiency. You will interview clients to determine needs and assess their psychological, medical, financial, spiritual, and substance use status, while documenting progress and maintaining files.

Responsibilities include facilitating transportation, providing referrals, and delivering timely reports in a confidential, supportive setting.