Case Manager & Community Navigator — VA Home Visits

Moms In Motion - A Virginia Service Facilitation Provider; Annandale (VA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental & Vision Insurance

401K with Employer Match

Mileage & Cell Phone Reimbursement

Annual Tech & Auto Stipends

Job summary

Moms In Motion is seeking a Service Facilitator Case Manager who will visit clients at home, guide families through Virginia’s Medicaid Waiver programs, and document care plans that improve client outcomes. The role emphasizes compassion, organization, and effective communication.

The position requires local VA residency, reliable transportation for home visits, and the ability to work remotely with a laptop/tablet.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; heart and experience matter more than credentials.
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• Valid driver’s license and reliable vehicle (no client transport).
• Excellent written and spoken communication.
• Able to pass a background check and provide 2 professional references.
• Bonus points for Person-Centered Thinking/Planning training.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Skills

Experience with disabilities/elderly

Strong communication

Tech-savvy

Job description

Moms In Motion is seeking a Service Facilitator Case Manager who will visit clients at home, guide families through Virginia’s Medicaid Waiver programs, and document care plans that improve client outcomes. The role emphasizes compassion, organization, and effective communication.

The position requires local VA residency, reliable transportation for home visits, and the ability to work remotely with a laptop/tablet.