Case Manager: Client Advocacy & Resource Navigator

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a dedicated Case Manager to assess clients, create service plans, and coordinate linked services. You will conduct assessments, update plans with client input, and connect clients with needed resources while maintaining confidentiality.

The role requires strong communication and organizational skills, with ability to facilitate meetings, track progress, and document activities per program guidelines.

Qualifications

• Bachelor's degree in Human Services or related field.
• Effective written and verbal communication skills.
• Basic computer skills.

Responsibilities

• Conduct risk/needs assessments and develop service plans for all clients.
• Schedule and facilitate case management meetings with clients, workshops, programs, and groups.
• Identify and develop resources and link clients to needed services.

Skills

Written communication

Verbal communication

Client interaction

Education

Bachelor's degree in Human Services or related field

Job description

Volunteers of America Delaware Valley is seeking a dedicated Case Manager to assess clients, create service plans, and coordinate linked services. You will conduct assessments, update plans with client input, and connect clients with needed resources while maintaining confidentiality.

The role requires strong communication and organizational skills, with ability to facilitate meetings, track progress, and document activities per program guidelines.