Case Manager & Client Care Coordinator — Empower Lives

Volunteers of America-Greater New York; New York (NY); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthy

Paid Birthday Holiday

Résumé du poste

Volunteers of America-Greater New York is seeking a Case Manager/Client Care Coordinator to assess client needs, plan services, and link them to resources within the VOA case management model.

The role emphasizes intake assessment, client counseling, and advocacy, with potential supervision of direct care staff. Domestic violence experience is preferred, and a strong commitment to serving underserved populations is essential.

Qualifications

• Minimum qualifications: Associate's degree or 60 college credits in Human Services, or a High School Diploma/GED with 2 years of related experience.
• Demonstrated ability in verbal and written communication, including basic computer skills.
• Domestic violence experience preferred.

Responsabilités

• Manage client intake and assessment to orient clients to the program.
• Develop mutually agreed-upon service plans with clients and update as needed.
• Meet regularly with clients to help obtain needed services/benefits and provide supportive counseling.
• Document case management activities per agency/funder guidelines and collect data for evaluation.
• Provide aftercare to clients who are discharged from the facility.

Connaissances

Verbal communication

Written communication

Basic computer skills

Case management

Formation

Associate's degree or 60 credits in Human Services

High School Diploma or GED with 2 years related experience

Description du poste

Volunteers of America-Greater New York is seeking a Case Manager/Client Care Coordinator to assess client needs, plan services, and link them to resources within the VOA case management model.

The role emphasizes intake assessment, client counseling, and advocacy, with potential supervision of direct care staff. Domestic violence experience is preferred, and a strong commitment to serving underserved populations is essential.