Case Manager - 23rd Ave

Terros Health; Phoenix (AZ); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Full Benefits Package

401K

Generous PTO/Sick Time

Language differential pay

SMI differential

Job summary

Terros Health is seeking a Case Manager to join our interdisciplinary clinical team at the 23rd Ave Recovery Health Center in Phoenix, AZ. You will support individuals diagnosed with Serious Mental Illness or general mental health diagnoses, helping them identify recovery goals and navigate services.

With a bachelor’s degree in behavioral health, you’ll complete assessments and service plans, coordinate care across providers, and ensure resources are in place.

Qualifications

• Bachelor's degree in behavioral health or related field.
• Training will be provided; no prior experience required.
• Willingness to work with individuals with SMI or mental health diagnoses.

Responsibilities

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Skills

Communication skills

Care coordination

Team collaboration

Education

Bachelor's degree in behavioral health

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our 23rd Ave Recovery Health Center.

• Full-Time Employed: 40 hours/week
• M-F 8:30a - 5:30p
• Location: 8804 N. 23rd Ave. Suite A1/A2, Phoenix, AZ 85021
• Additional Language Differential Pay Available
• NOW OFFERING AN ADDITIONAL $1.50/hr SMI DIFFERENTIAL
• Full Benefits Package, Including 401K
• Generous PTO/Sick Time (4+ weeks in year 1)
• No experience required with a bachelors degree in behavioral health - we will train you
• New grads welcome

Duties Include

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more