Case Manager

HELP USA; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

HELP USA seeks a Case Manager for the REAYL Access Housing Options YHDP Rapid Rehousing Program in Philadelphia. The role provides Critical Time Intervention and supports housing stability for young heads of household entering the shelter system.

You will conduct assessments, formulate service plans, and coordinate with Housing Stabilization and Employment Specialists to connect clients to permanent housing with no sobriety, income, or criminal history eligibility barriers.

Qualifications

• Bachelor's Degree in Social Work or related field; MSW preferred.
• At least two years in case management, assessment, counseling, and crisis intervention.
• Experience with homeless population and AWARDS knowledge a plus; computer literacy with Microsoft applications required.

Responsibilities

• Conduct assessments, formulate individualized service plans, and provide referrals to support housing stability and well-being.
• Serve as foundation of supportive services and connect clients to community resources aligned with IHSP.
• Facilitate support groups and workshops to promote independent living.
• Liaise with medical, mental health, and substance abuse providers to ensure high quality care.
• Assist with educational and employment linkages.
• Collaborate with property management to support tenants in maintaining permanent housing.

Skills

Case management

Assessment

Counseling

Crisis intervention

Education

Bachelor's Degree in Social Work or related field

MSW preferred

Tools

AWARDS

Job description

Program: Philadelphia Rapid Rehousing | 4910 Wyalusing Avenue, Philadelphia,PA19131

What You'll Do

The REAYL Access Housing Options YHDP Rapid Rehousing Program is seeking a Case Manager to provide Critical Time Intervention supportive services to program participants. Using a housing-first approach, the Case Manager will provide supportive services to single young heads of household (ages 18 to 24) who enter the emergency shelter system in Philadelphia. In collaboration with the Housing Stabilization Specialist and Employment Specialist, the Case Manager will work to swiftly connect clients to permanent housing with no eligibility requirements related to sobriety, income, employment, or criminal history and to promote independent living skills and increase housing stability. The Case Manager will conduct monthly home visits and enter all relevant information in the AWARDS database.

Your responsibilities will include:

• Conducting assessments, formulating individualized service plans, and providing referrals and ongoing support to assist tenants in developing skills and achieving personal goals associated with housing stability and well-being.
• Serving as the foundation of the supportive services made available to clients, such as connecting them to community-based services and resources that are aligned with their IHSP.
• Facilitating a range of support groups and workshops designed to help tenants live as independently as possible.
• Serving as a liaison with medical, mental health, and substance abuse providers to ensure clients receive a high level of care.
• Providing assistance with educational and employment linkages.
• Working with property management to support tenants in all aspects of maintaining permanent housing.

You're a great fit for this role if you have:

• Bachelor'sDegree in Social Work or a related field required, MSW preferred.
• Minimum two years of experience in case management, assessment, counseling, and crisis intervention.
• Experience working with the homeless population is a plus.
• Knowledge of AWARDS is a plus.
• Computer literate, specifically with Microsoft applications, required.