Case Manager - On Ramp

Alexander Youth Network; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition reimbursement

Tuition assistance

401K

Paid time off

Comprehensive health plan

Job summary

Alexander Youth Network is seeking a Case Manager for the On Ramp program to support housing for pregnant and parenting young adults. You will provide direct client services, documentation, and implement Housing First through field and office activities.

Applicants should hold a bachelor’s degree in social work or related field, with 2 years of relevant experience, and strong organizational and communication skills. Fluency in English is required; Spanish is a plus.

Qualifications

• Bachelor’s degree in social work or related field.
• 2 years’ experience with transition-age youth and/or homelessness, mental health or substance abuse.
• Knowledge of Housing First philosophy and strategies.
• Strong organizational skills to meet a demanding workload.
• Detail-oriented with ability to complete required files and maintain contract compliance.

Responsibilities

• Provide direct client services and document accordingly.
• Implement the TIP Model of case management with housing clients.
• Support participants to achieve self-sufficiency and housing permanency.
• Carry out administrative tasks involved in reviewing and maintaining caseloads in office and field settings.

Skills

Communication skills

Organizational skills

Detail-oriented

Written communication

Spanish speaking (asset)

Education

Bachelor's degree in social work or related human service field

Tools

Microsoft Office

Job description

Join Our Team as a Case Manager for our On Ramp program

Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team.

Get to know Alexander and The Relatives

Alexander Youth Network is passionate about helping children overcome their mental health challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference.

We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being.

• tuition reimbursement
• tuition assistance
• 401K
• paid time off
• a comprehensive health plan that prioritizes your well-being

What You’ll Do

The A Way Home Housing Case Manager provides a variety of office and field activities to manage and monitor a rapid re-housing program for pregnant and parenting young adults. Employee will provide direct client services, complete related documentation and implement the TIP Model of case management with housing clients.

Work involves providing supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing, performing administrative tasks involved in the review and maintenance of a caseload of program participants. The principal duties are performed both in a general office environment and in the field and community where program participants reside.

A full job description can be provided to interested/qualified candidates.

Qualifications

Education and Experience

• Minimum of a bachelor’s degree in social work or a related human service field
• 2 years’ experience working with transition age youth and/or individuals affected by homelessness, mental health or substance abuse.
• Requires general knowledge on “Housing First” philosophy and strategies.
• Possess strong organizational skills with ability to meet a demanding workload.
• Detail-oriented to complete requirements of files and maintain contract compliance.
• Excellent communication skills, particularly listening, mediation, and writing skills.
• Creative thinker/adaptive personality.
• Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths-based” case management a plus.
• Demonstrated knowledge of community resources, social service agencies, and landlords.
• Fluency in the English language is required. Spanish speaking ability is an added asset but is not required.
• Experience with computer and knowledge of Microsoft Office.