Case Management Team Lead - Data & Compliance

Edsi-9; Roseville (MI); On-site; USD 50,000 - 62,000; Full time

Job summary

EDSI is seeking a Team Lead in Michigan to oversee data entry and documentation of Case Manager caseloads, and to attend triage and hearing appointments with DHHS partners.

This role emphasizes strong leadership, staff supervision, and the ability to review performance metrics to ensure program compliance under PATH policies. A bachelor’s degree is preferred, with experience in PATH or similar programs and proficiency in Microsoft Office.

Qualifications

• Experience with FIP recipients/PATH participants or similar workforce programs.
• Excellent leadership and communication skills, both written and verbal.
• Ability to adapt as contract requirements change.
• Customer service experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Supervise activities and conduct performance evaluations for case management staff.
• Oversee data entry and documentation of caseloads.
• Attend triage and hearing appointments with DHHS partners.
• Review participant requests for supportive services and ensure compliance.
• Coordinate transfers and maintain collaborative relationships with DHHS.

Skills

Leadership

Communication

Customer service

Microsoft Office

Flexibility

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

EDSI is seeking a Team Lead in Michigan to oversee data entry and documentation of Case Manager caseloads, and to attend triage and hearing appointments with DHHS partners.

This role emphasizes strong leadership, staff supervision, and the ability to review performance metrics to ensure program compliance under PATH policies. A bachelor’s degree is preferred, with experience in PATH or similar programs and proficiency in Microsoft Office.